Unable To Load Video On iPhone? Try These Fixes!

Videos have become an integral part of our lives. Whether it’s capturing precious moments, streaming our favorite shows, or sharing informative content, our iPhones have evolved into powerful multimedia devices. However, there are moments when the smooth flow of video playback can hit a snag, leaving us frustrated and wondering what could be the culprit.

iPhone says unable to load video. Well, If you’ve ever found yourself in the frustrating situation of “Unable to load video iPhone”, fear not! In this comprehensive guide, we’ll explore the common issues that can hinder video playback on your beloved device. Better yet, we’ll equip you with a toolbox of practical solutions to get those videos up and running again.

From connectivity hiccups to software glitches, we’ll cover it all.

So, grab your iPhone, and let’s troubleshoot these issues within no time.

Also Read: Best Mobile Video Editing Apps For Android, iPhone & iPad 2023

Why Does My iPhone Say Unable to Load Videos?

If your iPhone is displaying the message “Unable to Load Videos,” there could be several underlying reasons causing this issue. Let’s explore some of the top potential culprits:

  • Weak or Unstable Internet Connection: A slow or unstable internet connection can hinder video streaming. This could be due to network congestion, a weak Wi-Fi signal, or problems with your cellular data.
  • Insufficient Storage Space: If your iPhone is running low on storage, it may struggle to load videos properly. This is particularly common if you’re trying to view videos stored in an app or your device’s gallery.
  • Outdated App or Software: Video-related issues can often be resolved by updating both the app you’re using to view the video and the iOS software on your iPhone. Newer versions may have bug fixes and improvements that address these problems.
  • App-Specific Glitches: Some apps may have bugs or glitches that affect video playback. If you’re experiencing this issue in a specific app, it’s worth checking for updates or contacting the app’s support team for assistance.
  • Corrupted Video File: Sometimes, the video file itself may be corrupted or in an unsupported format. This can prevent it from playing properly on your iPhone.

By considering these potential causes, you’ll be able to easily troubleshoot the “Unable to load video iPhone” issue with minimal time and effort.

Also Read: How To Hide Photos and Videos on iPhone

Unable to Load Video on iPhone? Try These Fixes!

Solution 1: Check the Internet Connection

Internet Connection

The first step in resolving video loading issues on your iPhone is to ensure a stable internet connection. A weak or fluctuating signal can disrupt video streaming. If you’re using Wi-Fi, try moving closer to the router or resetting it if needed. If on cellular data, ensure you have a strong signal.

Additionally, consider closing unnecessary background apps that may be using bandwidth. A robust connection is the cornerstone of seamless video playback.

Solution 2: Force Quit the Application

iPhone says unable to load video. Well, if you’re still encountering issues with video playback on your iPhone, it’s a good idea to force quit the application you’re using. This action can sometimes clear out any temporary glitches or hiccups that may be causing the problem. Here’s how you can do it:

Step 1: Swipe up from the bottom of the screen and pause in the middle. This will bring up the App Switcher.

Step 2: Swipe left or right to locate the app you want to close.

Step 3: Swipe it up and off the screen to force quit.

Once you’ve force quit the application, relaunch it and try playing the video again. This simple step can often resolve minor issues that may be preventing proper video loading.

Also Read: How To Send Large Videos On WhatsApp From iPhone and Android

Solution 3: Uninstall and Reinstall the App

If video playback issues persist, it may be worthwhile to uninstall and then reinstall the application you’re using. This process can clear out any corrupted data or temporary files that could be causing the problem. Here’s how you can do it:

Step 1: Find the app on your iPhone’s home screen. Press and hold the app icon until it starts wiggling. Select “Remove App”. Confirm the deletion if prompted.

Step 2: Open the App Store, find the app, and tap to reinstall.

Step 3: Launch the app and test video playback to see if the issue was resolved.

Reinstalling the app essentially provides a fresh start, eliminating any potential software issues that may have been affecting video playback. This step is particularly effective if the problem seems to be isolated to a specific application.

Solution 4: Free Up Storage Space

To ensure smooth video playback on your iPhone, it’s crucial to have sufficient storage space. Here are some quick tips to free up space on your iOS device.

1. Review Apps and Media: Go through your apps and media files. Delete unused or unnecessary ones.

2. Clear Safari Cache: Open Settings > Safari > Clear History and Website Data.

3. Manage Photos and Videos: Delete duplicates, blurry images, and videos you no longer need.

4. Offload Unused Apps: Settings > General > iPhone Storage > Offload Unused Apps.

Offload Unused Apps

5. Utilize iCloud Storage: Store photos, videos, and files in iCloud to free up local space.

6. Clear App Cache: Some apps allow cache clearing in their settings.

By following these steps, you’ll create more room for videos to load and play smoothly on your iPhone. We hope these tips help you in resolving the unable-to-load video iPhone issue.

Also Read: How to Transfer Files Photos and Videos from iPhone to Mac

Solution 5: Update iOS

Here comes the next unable-to-load video iPhone fix. Keeping your iPhone’s operating system up-to-date is essential for optimal performance, including video playback. Follow these steps to ensure you have the latest iOS version:

Step 1: Go to your iPhone’s home screen and tap “Settings”. Scroll down and select “General.” Tap “Software Update.”

Step 2: If an update is available, tap “Download and Install.”

Software Update

Step 3: Enter your passcode if prompted and agree to the terms and conditions.

Step 4: Tap “Install Now” once the download is complete.

Your iPhone will restart to complete the installation.

Updating iOS can resolve any bugs or glitches that may be affecting video playback. It’s a crucial step in maintaining the overall functionality of your device.

Solution 6: Convert the Video in a Compatible Format

If you’re still experiencing issues with video playback on your iPhone, it’s possible that the video file format is not supported. Follow these steps to convert the video to a compatible format:

Step 1: Choose a reliable video conversion tool or software.

Step 2: Launch the tool and import the video file you’re having trouble with.

Launch the tool

Step 3: Choose Compatible Format: Select an iPhone-compatible format (e.g., MP4, MOV).

Step 4: Start Conversion: Initiate the conversion process.

Step 5: Once converted, save the new file and transfer it to your iPhone.

By converting the video to a compatible format, you’ll ensure seamless playback on your iPhone. This step can be particularly effective if the original file format is causing compatibility issues.

Also Read: 10 Best iPhone Video Converter Apps Of 2023


Encountering video loading issues on your iPhone can be a frustrating experience, but it’s not a problem without a solution. By following the troubleshooting steps outlined in this guide, you can address a range of potential issues, from connectivity hiccups to software glitches.

Whether it’s optimizing your internet connection, force quitting applications, or even converting video formats, these fixes are designed to help you enjoy seamless video playback on your iPhone once more.

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