How to Fix Remote Desktop Gateway server is Temporarily Unavailable

The error – ‘Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable’ commonly occurs on several Windows computers. As soon as the issue occurs, the server connection fails the system, as reported by most users. The remote desktop gateway server being temporarily unavailable can be resolved by eliminating the invalid components. However, there are several reasons and specific causes for the problem; resolutions may vary from case to case. You might have to try some other techniques at times. In this blog, we have discussed all possible fixes to this problem.

remote-desktop

What is Remote Desktop Gateway?

Remote Desktop Gateway (RDG or RD Gateway) is a useful Windows Server role that easily allows users to connect to a server securely and encrypted using RDP (Remote Desktop Protocol). Using a point-to-point remote desktop connection, the system provides an improved level of control for remote users.

Proper configuration can enable remote users to access network resources from outside your organization through ‘untrusted networks’ and ‘in principle’ without needing a virtual private network (VPN).

What is Remote Desktop Protocol?

Remote desktops can connect to PCs using Microsoft Remote Desktop Protocol (RDP). RDP is a widely deployed, simple protocol that comes standard with the latest versions of Windows.

However, in prior versions of RDP, weak encryption techniques and a lack of access controls rendered RDP susceptible and an easy entry point for malware.

Protect your system with a strong antivirus

We recommend using the T9 Antivirus, which provides comprehensive real-time protection. It can identify and neutralize the most recent dangers that trespassers may employ to access your device and abuse the servers and data. It will also assist you in keeping your computer software up to date. It can also analyze your environment, optimize your computer, and improve performance by allowing faster response and load time.

Let’s check out how you can protect your PC.

1. You need to go to the download button and download the T9 Antivirus by following the installation instructions.

2. Now click on the Scan Now button to allow the software to scan your system. It will automatically detect the vulnerabilities.

t9-antivirus

3. You can see the results and remove any threats quickly using the T9 Antivirus.

results

4. If you do not configure things correctly, you may have difficulties with the Remote Desktop Gateway server being momentarily unavailable.

Solutions To Fix Remote Desktop Gateway server is temporarily unavailable Issue

Try out the following solutions to fix the problem of the remote desktop gateway server being temporarily unavailable on your computer.

1.Change the registry value –

It is the first thing you should check if you are experiencing the problem mentioned above of the remote desktop gateway server is temporarily unavailable on your computer. Terminal Services Client is a crucial Registry Key that must be present to utilize the Remote Desktop Protocol or RDP.

Note – We recommend using this step only if you are an advanced user and well versed with your computer, as making changes to Registry entries can cause critical issues such as system failure.

As a result, do the following actions to validate the Registry value:

Step 1: Press Win+R on your keyboard, type Regedit on the Run Command, and click the OK button.

run

Step 2: Registry Editor opens, find the following path –

HKEY_CURRENT_USER\Software\Microsoft

registry-editor

Step 3:Right-click on the right pane under the Microsoft tab and create a New Key. Once created, right-click on it to Rename it. Give it the name Terminal Services Client.

terminal

Step 4: Right-click Terminal Services Client and select New > DWORD (32-bit) Value.

Step 5: Again, rename it as RDGClientTransport and then double-click it to change the Value data to 1.

edit

Restart your computer by clicking the OK button. After that, you will no longer notice the error. If this solution does not work, try the next.

2.Examine the SSL certificate

RDG uses SSL to encrypt the communication between devices and servers. Configurations of your host (Cloudflare, for example) might corrupt your SSL certificate.

Examine your SSL certificate to ensure it is not expired. A bad SSL certificate can sometimes cause the Remote Desktop Gateway server to be a momentarily unavailable issue.

3.Disable the Firewall of the Windows

An improper configuration in the Windows Firewall might sometimes give the same problem. The remote desktop gateway server is temporarily unavailable and is most commonly seen when customers install third-party firewall software. Whether you’ve done the same, you can temporarily disable the firewall software to see if it fixes the problem.

Step 1: Click on the Start button and open Settings.

settings

Step 2: Select Network & Internet from the left-hand panel. Now, select Proxy.

status

Here, check that all settings are turned off.

Step 3: Select the Start menu and then search for Firewall. Select Windows Defender Firewall from the list of options and open it.

defender

Step 4: Hit Turn on or off Windows Defender Firewall. Select the option to disable Windows Defender Firewall. Then press the OK button.

4. Check that the FQDN of the Remote Desktop Gateway Server settles to the correct IP address

Create a local DNS record with the same Internet FQDN. Users can access RemoteApp both inside and outside by using the same rdweb.

  • TCP port 443 and UDP port 3391 must also be kept open. The other domain’s client PC packets must make it to the Remote Desktop Gateway.
  • When accessed from another domain, ensure that the FQDN, available for the Remote Desktop Gateway server, gets resolved to the exact and correct IP address for the Remote Desktop Gateway.
  • When you wish to connect, capture on the Remote Desktop Gateway server.
  • A forward lookup zone may also be easily created over the domain for your Remote Desktop Services (RDS), where you could then generate the DNS entries needed for the FQDN.

Because your server name defaults to a local machine name, the Remote Desktop Gateway server is momentarily unavailable error might occur. The PC attempting to connect must be able to resolve the RDG server’s public name. This may not be the server’s hostname.

5. Remove any incorrect bindings

This problem of the remote desktop gateway server is temporarily unavailable

might potentially be caused by an incorrect site binding. As a result, any incorrect bindings are suggested to be removed from the IIS Manager. To do so, follow these steps –

  1. It would help if you first launched the IIS Manager.
  2. Then, navigate to the Default Web Site and click on Site Bindings.
  3. After that, right-click on the invalid binding and choose Delete.

Frequently Asked Questions

Q.1. How do I fix the remote desktop Gateway is temporarily unavailable?

Follow these instructions to solve the problem of the remote desktop gateway server is temporarily unavailable :

  • Modify the Registry value.
  • Remove the erroneous binding.
  • Temporarily turn off the Firewall.
  • Check the SSL certificate.
  • Check the DNS of the Remote Desktop Gateway server.

The information about them is already in the article.

Q.2. How do I enable a remote desktop Gateway?

You must use the Server Manager on your PC to enable the Remote Desktop Gateway. To begin, select the Add Roles and Features option. Following that, you must utilize the Select Installation Type to configure the roles. Following that, you must choose the target server and server pool.

Q.3. How do I fix the remote desktop connection error?

On Windows, there might be several problems with the Remote Desktop Connection. Find out the solutions in this blog above.

Q.4. How do I reset my RD Gateway?

To reset the Remote Desktop Gateway service, follow these steps:

  1. On the RD Gateway server, go to Start, Administrative Tools, and Services. Right-click Remote Desktop Gateway in the Services snap-Name column and then click Restart.
  2. Restart the computer; if the effort to restart only the service fails. This triggers the Restart of all connected and dependent services.

If you want the service to start automatically when the server restarts, right-click Remote Desktop Gateway in the Name column of the Services snap-in, choose Properties, and click OK.

Conclusion

We hope you have a solid concept of how to address this problem of the remote desktop gateway is not an available error by now. Try out the various alternatives; one will undoubtedly work for you. A well-functioning system is required to keep your system free from malware. In this case, we propose that you use T9 Antivirus as the solution, as it provides real-time protection.

We hope the article was helpful for you to learn about how the remote desktop gateway server is temporarily unavailable on Windows. We would like to know your views on this post to make it more useful. Your suggestions and comments are welcome in the comment section below. Share the information with your friends and others by sharing the article on social media.

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