For the most part, Chromebooks live up to their primary promise of being simpler than Macs or Windows PCs. However, they can still occasionally have freezes and other common computer issues. Here’s what you can attempt if your Chromebook is frozen for whatever reason. To be clear, “frozen” refers to the state in which your Chromebook is displaying content but is otherwise unresponsive to input from a mouse, keyboard, or touchpad.
Why Do Chromebooks Freeze Suddenly?
Any thin notebook running Chrome OS, a minimal operating system primarily meant for using Google apps online, is referred to as a Chromebook. Nowadays, a lot of businesses produce Chromebooks, but since they all utilize the same software, they are all vulnerable to many of the same issues. Chromebooks typically freeze, lock up, or cease working for the following reasons:
- A conflicting application that is also executing functions at the same time.
- An external device connected to the Chromebook.
- Issues with Chrome OS.
- Hardware issues within the Chromebook.
Also Read: How To Use a Chromebook Offline
How To Fix A Frozen Chromebook?
1: Refresh Chrome
If your Chromebook freezes, please try refreshing it to see if it resolves the problem. All you have to do is hit Ctrl + Shift + R at the same time as the browser opens.
2: Take Out Your External Devices
If the refresh didn’t work, you should see if your Chromebook is attached to any removable devices. Please unplug all superfluous external drives, storage devices, and headphones, then check to see whether the Chromebook works fine.
Also Read: How to Install iTunes On Chromebook
3: Restart the Chromebook
When your Chromebook freezes, a window with error messages such as “Chrome OS is missing or damaged” would display. You should try to resolve the issue by following the instructions it provides. All you have to do is push the keyboard’s Power button. Reboots can occasionally resolve issues with processes or caches.
4: Forced Shut Down
Some users, nevertheless, claimed that their locked Chromebook would not switch off. What happens next? The steps below should be used to force shut down the Chromebook:
Step 1: To shut down the Chromebook, press the Power button.
Step 2: Hold down the Refresh button until your Chromebook has booted up, which should take 5 seconds or so.
Also Read: How to Use Skype on Chromebook
5: Shut Down Tabs and Apps
You should go ahead and end all other applications and browser tabs after the restart. Here is how to do it:
Step 1: On a Chromebook, press Shift + Escape to launch Task Manager.
Step 2: Look through the tasks and pick the one that is consuming a lot of CPU memory or is not responding.
Step 3: Select the End Process option located in the lower right corner.
It would be best if you removed any recent extensions and programs that might be the issue.
Also Read: How to Copy and Paste on a Chromebook
6: Give your Chromebook a power wash
Step 1: Log out of your Chromebook account.
Step 2: Hold down the Ctrl, Shift, Alt, and R keys.
Step 3: When the Reset this Chrome device window appears, click Restart.
Step 4: In the pop-up box, click Powerwash and then click Continue to confirm.
Step 5: To configure your Chromebook and sign in using your Google Account, follow the on-screen prompts.
Also Read: How To Take A Screenshot On Chromebook
7: Empty the Battery
Remove the Chromebook from the power source and let the battery run down if it is frozen and won’t switch off. Reconnect the charger and switch on the smartphone after three hours to allow the CPU to cool down.
Also Read: How To Speed Up Chromebook
8: Restore the Chromebook operating system
Another option is to use the Chromebook Recovery Utility to restore the Chrome OS if all of the previous methods have failed and the issue still exists.
Step 1: On a different Chromebook, launch the Chrome browser.
Step 2: Look for and install the Chromebook Recovery Utility extension.
Step 3: Put an SD card or USB flash drive into your Chromebook.
Step 4: Launch the Chromebook Recovery Utility.
Step 5: Create a recovery image on a USB flash drive and take it out of the Chromebook.
Step 6: To restart the frozen Chromebook, press Esc + Refresh + Power.
Step 7: Plug in the USB drive with the recovery image. The restoration procedure will begin and end on its own.
9: Contact Service Center
Have it fixed by a pro. The Chromebook most likely has internal hardware problems if you are still having problems with it. See if you can obtain a professional evaluation for free by looking up the warranty on your gadget.
The Final Word On Is your Chromebook frozen? Here’s how you can try to fix it!
By following these step-by-step solutions, users can potentially resolve a frozen Chromebook, ensuring smoother functionality and an improved user experience. These troubleshooting methods aim to address the issue effectively, allowing users to unfreeze their Chromebook and resume normal operation. You can also find us on Facebook, Twitter, YouTube, Instagram, Flipboard, and Pinterest.