Cannot Add a New User Account on Windows 10/11? Here’s the Fix!

If you share your Windows PC with multiple users frequently, then creating separate user profiles is a great way to keep your privacy intact. As we’re all aware, Windows 10 allows you to add multiple user accounts, where you can easily manage the administrator permissions for each profile individually. Creating separate user accounts can ensure no other user who uses your device can access your files or data.

Cannot Add a New User Account

But at any point in time, if you’re unable to create new user accounts on Windows 10, don’t panic. You can easily get past this issue by following a few workarounds. There may be some rare circumstances when Windows won’t allow you to set up a new user profile.

Also read: How To Add And Remove Multiple User Accounts In Windows 10

Let’s quickly learn how to fix the “Windows cannot add a new user account” issue.

Windows Won’t Let You Create a New User Account? Here’s the Fix! (2022)

1. Update the Windows OS

First things first! To make sure that your device is not running on an outdated Windows version, here’s something you need to check.

To check if any latest updates are available for your Windows 10 device, follow these steps.

Step 1 – Hit the Windows icon on the Taskbar, and select the gear icon to open Settings.

Step 2 –Choose the “Windows Update” option. And if you’re using Windows 10, navigate to the Update & Security module. 

windows update
Step 3 –Hit the “Check for Updates” button. Wait for a little while until Windows checks for the latest updates. Windows will notify you if your system is already up-to-date or if any upgrade is available. If yes, then update the latest version of Windows right away!

check for updates

After updating the Windows OS, try creating a new user account on your device to check if the “Windows cannot add a new user account” issue persists.

2. Use Microsoft’s Settings to Create New User Account

An alternative way to set up a new user profile is via the User Accounts window. Follow these quick steps:

Step 1 –Press the Windows + R key combination to open the Run dialog box. Type “Control userpasswords2” in the textbox and hit Enter.

Microsoft’s Settings to Create New User Account
Step 2 –In the User Accounts window, switch to the “Users” tab. Tap on the “Add” button for creating a new user account on your device.

User Accounts window
Step 3 –Now, Windows will ask you a few questions about the new user profile, like the email ID of the user, which sign-in mode the user will use to log in, etc.

You can also hit the “Sign in without a Microsoft Account” option placed underneath to skip the questioning part. Hit the “Next” button to proceed.

Sign in without a Microsoft Account
Step 4 –In the next window, click on the “Local Account” button.

Local Account” button
Step 5 – Click on the newly created user and head on to “Properties” to manage permissions. Select “Group Membership”.

Step 6 –From the drop-down menu, select the “Administrator” option. Hit the OK and Apply buttons to save the recent changes.

Creating a new user profile via User Accounts is an alternative way that you can try. Following the above-mentioned steps will also help you get past the “Windows cannot add a new user account” issue.

Also read: How To Change User Account Type In Windows 10

3. Run the SFC Scan

SFC (System File Checker) is an in-built Windows utility that scans your device to fix and repair hardware errors, replaces corrupt system files with a cached copy, and restores discrepancies. To run the SFC scan on Windows 10, follow these steps:

Step 1 –Launch Command Prompt in admin mode.

Step 2 –In the Command Prompt Terminal, type the following command and hit Enter:


sfc scan

Wait for a few minutes until the scan gets completed. Once it’s done, reboot your device and try creating new user profiles on your device to see if you’re still experiencing any troubles.

Also read: SFC Scan Stops Working on Windows 10? Here’s the Fix!

4. Get Rid of Junk Files, Corrupt Registry files, and Cached Data

To get this done, we recommend you use a third-party cleaning and optimization tool on your Windows PC.

Download and install Advanced System Optimizer, one of the best PC cleaners for Windows that allows you to get rid of junk files, corrupt registry files, cached data, and browsing history in just a few clicks.


Advanced System Optimizer is a must-have utility to enhance your device’s performance, optimize the hard disk, and remove the unwanted clutter of junk files effortlessly.  Advanced System Optimizer offers you advanced solutions to deep clean your device, prevent system crashes, and optimize your Windows PC.

Registry Optimizer

These were the 4 most effective solutions to fix the “Windows cannot add a new user account” issue. Was this post helpful? Feel free to share your thoughts in the comments space. And if you know any other solutions to fix the error, do let us know!


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