OneDrive Stuck on “Processing Changes” Screen? Here’s the Fix!

OneDrive is Microsoft’s cloud-based storage platform that allows you to store your precious data, including pictures, videos, documents, audio files, and probably everything else in one place. All of the data that you store on the OneDrive folder is easily accessible across devices.

OneDrive Stuck on “Processing Changes

OneDrive stuck on processing changes screen? Well, yes, there may be a variety of reasons when OneDrive might refuse to sync. Some of the most common reasons that may hinder OneDrive from syncing your data include:

  • The file size is too large.
  • Syncing too many files at once.
  • Unknown errors and bugs.
  • Presence of a virus or malware.
  • Corrupt cache files.

So, if the OneDrive app simply freezes due to any of the above-listed reasons, here are a few ways to resolve this issue. In this post, we have covered a few methods that will allow you to fix the “OneDrive stuck on processing changes screen” issue.

Also read: 4 Ways to Restore Your Data from OneDrive on Windows 10

How To Fix OneDrive Stuck on “Processing Changes” Screen

Let’s get started.

1. Terminate the Process

Terminating the OneDrive process is one of the best hacks to get past the issue. You can use Windows Task Manager to end the OneDrive process and to start afresh. Here’s what you need to do.

Right-click anywhere on the Taskbar and select “Task Manager”. Now, switch to the “Processes” tab and scroll through the list to find OneDrive in the list.

You may find more than one instance of the OneDrive process in the Task Manager. Right-click on each “OneDrive” process and select the “End Task” option.

Terminate the Process

Terminate all the active OneDrive processes running on your device.

Close the Task Manager window and reboot your machine to check if you’re still facing any issues while syncing your data.

Also read: How To Fix And Disable OneDrive High CPU Usage On Windows 10

2. Disable Proxy Settings

In rare circumstances, the proxy settings on your device may interfere with OneDrive’s functioning on Windows 10. To fix the “OneDrive stuck on processing changes screen” issue, we would recommend you temporarily disable the Proxy server setting and see if it fixes the OneDrive error.

Tap the Windows icon, select the gear-shaped icon to open Settings. Select “Network and Internet”.

Switch to the “Proxy” section from the left menu pane.

Disable the “Automatically detect settings” and “Use setup script” options.

Disable Proxy Settings

Scroll down and also toggle OFF the “Use a proxy server” option.

Also read: How To Fix OneDrive Sync Issues In Windows 10

3. Reset OneDrive app

The next workaround to fix the OneDrive sync issues on Windows 10 is to reset the OneDrive app. By resetting the OneDrive app, you can get rid of all the corrupt files and cached data.

Reset OneDrive App (Mobile)

To reset the OneDrive mobile app, launch the application on your smartphone.

Tap the three horizontal lines icon to open Settings.

Reset OneDrive app

Hit the “Reset Now” button to reset the OneDrive app and load it to its default settings.

Reset OneDrive Desktop app

To reset the OneDrive app on the Windows OS, follow these quick steps.

Press the Windows + R key combination to open the Run dialog box.

Type the following command in the textbox and hit Enter:

Reset OneDrive Desktop app

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

If the above-listed command fails to run, you can copy and paste this common in the Run dialog box:

C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset

Once the command is successfully executed, the OneDrive app installed on your Windows PC will be reset to its default settings.

Also read: How To Fix OneDrive is Full Error on Windows 10

4. Disable Windows Defender

Windows Defender is a built-in antimalware utility that comes packed with Windows 10. It keeps your device secure and offers real-time protection against viruses, malware, and other security threats. Although, due to security reasons, the Windows Defender app may prevent OneDrive to sync several files or data which it detects as a threat.

Hence, to make sure that’s not the case, you can try temporarily disabling the Windows Defender app on your device to get rid of the “OneDrive stuck on processing changes screen” issue.

Disable Windows Defender

Launch the Start menu search, type “Windows Defender Firewall” and hit Enter.

Tap on the “Turn Windows Defender on or off” option placed on the left menu pane.

Turn Windows Defender on or off

Disable the Windows Defender service for both public and private networks.

Try reconnecting to OneDrive to check if it resolved the issue.

Also read: 5 Solutions to Fix the “Windows Defender Failed to Initialize” Issue


Here were the 4 most effective ways to fix the “OneDrive stuck on processing changes screen” issue on Windows 10. OneDrive app may get stuck on the “Processing changes screen” when a variety of files get stuck in the queue, or if the file size is too large for the app to process. You can use any of the above-mentioned solutions to address the OneDrive sync issues on Windows.

Good luck!

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