How To Fix Genshin Impact Crashing on PC

All anime fans across the globe know about Genshin and the mysterious kingdoms and cultures that exist only for Genshin fans. This fantastic game is many levels of adventure and action that is highly addictive. However, some of the Genshin Impact gamers have complained about the frequent crashes while playing, ruining the game’s fun. This guide will describe certain methods that can help resolve the Genshin Impact game’s issues on PC.

Steps On How To Fix Genshin Impact Crashing on PC

1.  Check Your Computer Specifications

2. Initiate Windows Updates

3. Run Genshin In Admin Mode

4. Change The Game Resolution

5. Lower The Game Graphics

6. Update Graphics Driver

Method 1: Check Your Computer Specifications

Before you jump to any troubleshooting steps, it is recommended to check your computer specs and compare them with the minimum requirements for playing the game.

Specification Minimum Recommended
Operating System Windows 7 SP1 64-bit, Windows 8.1 64-bit, or Windows 10 64-bit Windows 7 SP1 64-bit, Windows 8.1 64-bit, or Windows 10 64-bit
Processor Intel Core i5 or equivalent Intel Core i7 or equivalent
Memory 8 GB RAM 16 GB RAM
Graphics Card NVIDIA® GeForce® GT 1030 and higher NVIDIA GeForce GTX 1060 6 GB and higher
DirectX Version 11 11
Storage 30 GB 30 GB

If your computer meets the above-mentioned minimum requirements, then you are good to go; otherwise, try the following methods.

Method 2: Initiate Windows Updates

Windows Updates is an important activity done by all Windows Operating Server where your OS connects with the Microsoft Server and downloads updates regarding new functions, tools, drivers, security, and many other features. Once you carry out the updates, many errors and issues get fixed automatically. Here are the steps to carry out Windows Updates on your PC;

Step 1: Press Windows + I to launch the Settings window and then click on Updates & Security among various other options.

Step 2: The updates window will open, with a button labeled Check for Updates on the panel’s right side.


Step 3: Windows 10 will then search for the latest updates on the Microsoft Server, download them, and install them automatically.

Method 3: Run Genshin In Admin Mode

Microsoft has inculcated an admin mode in Windows 10 that empowers applications to use system resources and provides all the necessary permissions required to run as a system mode. To run Genshin Impact on PC in elevated mode, follow these steps:

Step 1: Make a right-click on the Genshin Impact icon, and from the contextual menu, click on properties.

Step 2: A new window will open where you have to click on the Compatibility tab.

Step 3: Now, place a checkmark in the check box labelled as Run this program as Administrator and click on OK.


Note: You can also place a checkmark next to Disable Full Screen Optimizations checkbox if it appears on your computer.

Step 4: Now double click on the Genshin Impact icon and launch the game to check if you are still facing the issue.

Method 4: Change The Game Resolution

Many players had stated on the Genshin Impact game forums that the game stopped crashing when it was run on 720p mode. These steps will help to accomplish that:

Step 1: Open the game and launch it, and once it has started, press the ESC key on your keyboard.

Step 2: The game will be paused, and a menu will appear on the screen. Click on the settings icon that looks like a Gear Wheel and located on the left side.

Step 3: Some options will appear on the screen related to Settings and Graphics. Click on Graphics on the left panel and then click on Display mode on the right panel. From the dropdown menu, choose the option that displays 1280 x 720.

Step 4: Now check the game and see if the issue persists.

Method 5: Lower The Game Graphics

Image Courtesy: PlayStation

It is a simple fact that the higher the resolution you want, the better and clearer your game will appear to you, and at the same time, it will consume more requires and require high configuration hardware. Thus we can try to lower the graphics and check if the issue is resolved. If yes, then you need to upgrade your graphics card. Follow the same steps in Method 4, and in the graphic settings page, try to lower all the settings possible.

Method 6: Update Graphics Driver

The Graphics Drivers are small programs that communicate between the hardware and the software. It is important to update the drivers; even a 2 GB graphics card would function as a simple plain old VGA card without drivers. To update drivers, you can follow any of the three methods described below:

Option 1: Use the Official Website

Every graphic card manufacturer maintains an official website where users can download drivers, user manuals, and other tools related to the hardware they purchased. This is a manual process and involves searching for the correct drivers by the model name and number of your hardware, downloading them, and installing it on the PC.

Option 2: Use The Device Manager

The second option is to use Microsoft’s inbuilt utility known as Device Manager that searches for the updated drivers on the Microsoft Servers only. This process is simpler that the first method but does not check the OEM websites for updates. Here are the steps:

Step 1: Press Windows + R on the keyboard to launch the Run Box.

Step 2: Type “devmgmt.msc” in the text space and press OK.


Step 3: A new window will appear which lists all the drivers installed on your computer. Locate Display Adapters in the list and click on it.

Step 4: In the dropdown under display adapters, choose your graphics card and make a right-click to open the contextual menu.

Step 5: From the Context Menu, click on Update Drivers and follow the onscreen instructions.

Update drivers

This method will automatically search for updated drivers and install them.

Option 3: Use Smart Driver Care

The final option you can use update drivers is to use a driver updater tool like Smart Driver Care. This program scans your PC’s hardware, and the drivers installed and then searches for the most updated versions on the web. It can update the outdated, missing,and corrupted drivers in your computer with the most compatible ones. Here are the steps to use Smart Driver Care:

Note: The basic version of Smart Driver Care will update only two drivers every day, whereas the premium version can update all driver issues on your computer at once.

Step 1: Download and Install Smart Driver Care on your computer from the official link provided below:

Step 2: Once the application is installed, you need to double click on the shortcut icon to open it.

Note: The version installed by default is the basic version, which can update two drivers only. You can click on the Upgrade to PRO button to purchase the software and register it.


Step 3: Next, click on Scan Drivers to initiate the scanning process.

Step 4: Once the scan completes, Smart Driver Care will display a list of outdated drivers in your computer that need to be fixed. Select your graphics card from the list and click on the Update button to download and install the updated driver.

Note: If you have purchased the PRO version of Smart Driver Care, you can click on the Update All button to fix all the drivers’ issues in one go.


Step 5: Once the process completes, launch the game and check if the issue has been resolved.

The Final Word On How To Fix Genshin Impact Crashing on PC

It is impossible to play the Genshin Impact game on your PC if it keeps on crashing in the middle. Hence it is essential to fix this issue to enjoy the game as it was intended to. The above resolutions have been taken from the gaming forums and have worked for many. The most successful solution is to update your drivers, which will result in enhanced performance of your computer and fix many issues.

For any queries or suggestions, please let us know in the comments section below. We would love to get back to you with a solution. We regularly post on tips and tricks, along with answers to common issues related to technology.


  • comment_avtar
    Mansi Vijay
    Running Genshin In Admin Mode helped me to get out of this annoying error. Thanks for the recommendation.

    4 years ago

Leave a Reply

Your email address will not be published. Required fields are marked *

Subscribe Now & Never Miss The Latest Tech Updates!

Enter your e-mail address and click the Subscribe button to receive great content and coupon codes for amazing discounts.

Don't Miss Out. Complete the subscription Now.