Gmail Account Not Receiving Emails: What To Do? (2023 Fixes)

If you face difficulties in sending or receiving emails through Gmail, you need to follow these step-by-step troubleshooting strategies to fix the problem.

Writer’s Tip: If you are tired of Gmail’s lack of stability, we suggest using another – Secure Email Providers & Clients for Windows 10. They are certainly more stable and equipped with more features & functionalities to enhance your communication experience.

Why Am I Facing the ‘Gmail Account Not Receiving Emails’ Problem?

Several users are complaining about their Gmail not working properly & facing issues while receiving emails, mainly. If you are also dealing with the same problem, this might happen due to the following reasons:   

  • Using the wrong credentials.
  • Connectivity issues.
  • Wrongly configured Email filters.
  • Insufficient Gmail storage.
  • Or maybe server outages.

Whatever be the reason, we are listing out a few potential solutions that will help you resolve the ‘Gmail Account Not Receiving Emails’ problem!

What To Do?

Here are some fruitful workarounds that can help you resolve the issue.

METHOD 1- Check If Gmail Is Down

There might be a probability that Google servers are suffering outages (which is quite a common scenario these days). Hence, Gmail services must also be temporarily down. To check whether servers are down, navigate to the Downdetector website and enter the keyword – Gmail!

Hit the Enter button and click on Gmail to see if the service is facing an outage. If that’s the case, wait for Google to resolve the issue.

Gmail Account Not Receiving Emails

METHOD 2- Try Using Different Web Browser

Try opening your Gmail account using another browser, and check if the problem persists. There are a variety of lightweight and private browsers available in the market. But we would highly recommend using Brave Browser

It has an in-built Ad-Blocker and is completely privacy-focused. Unlike Google Chrome browser, it doesn’t share your data or track your online activities. It’s worth mentioning that Brave offers a much safer environment than other competitive options in the category; it is the fastest and even pays you for surfing the web. Wondering how? Check out the full story here!

Try Using Different Web Browser 

METHOD 3- Check & Free Up Your Gmail Storage

Well, if you are no longer able to receive emails on your Gmail account, chances can be you are out of your Free Space Quota. So, try checking your storage, and if it is full, you need to upgrade your storage plan as soon as possible.

Note: Maximum free capacity is 15 GB (For Gmail, Google Drive & Google Photos). You might need to check out Google’s new storage policy update for (2021-2023)!

  • Launch your Gmail account.
  • Select the set of emails you no longer need and hit the Delete button.
  • You can remove lots of emails from the Spam section.
  • Though Gmail will start deleting emails that are stored in Trash for more than 30 Days.
  • But for now, if you are facing a “Gmail account not receiving emails,” you should consider emptying your Bin also to grab more storage.

Check & Free Up Your Gmail Storage 

You Might Want To Read This: How To Keep Your Google Drive Duplicate Free?

METHOD 4- Clear Email Filters

Wrongly set email filters can also block receiving emails from recipients. Therefore, verify your Gmail settings and delete the unnecessary filters.

  • Launch the Gmail account.
  • Go to the Settings by clicking the ‘Gear’ icon on the top-right corner > See all settings.
  • Head towards the Filters and blocked addresses tab.
  • Select all the filters listed on that tab and click on the Delete button next to each filter.

Clear Email Filters 

This would help you to resolve the rerouting emails problem to alternative folders such as All Mail. Hopefully, this successfully fixes the ‘Gmail account not receiving emails’ issue easily!

METHOD 5- Disable Email Forwarding

If you have enabled the Email Forwarding option previously, you need to turn it off to fix the Gmail not receiving emails.

  • Launch the Gmail account.
  • Go to the Settings by clicking the ‘Gear’ icon on the top-right corner > See all settings.
  • Head towards the Forwarding and POP/IMAP tab.

Disable Email Forwarding 

  • Simply hit the Disable forwarding option.
  • Save the changes successfully!

Now check whether your Gmail problem is resolved or not. If you had no luck yet, don’t worry, here’s another thing you can do to fix the problem!

METHOD 5- Turn Off Firewall

Often, Firewalls can also block Gmail emails. Therefore, try disabling the security setting for a while to identify whether it is not the main culprit.

  • Go to the Start menu.
  • Navigate to the Settings.
  • Click on the Update & Security > Windows Security & head towards the Firewall & network protection.
  • From the Windows Security settings, select the Network profile.
  • Under the Microsoft Defender header, turn off the Firewall feature.

Turn Off Firewall 

Note: Disabling Firewall is not a great idea since it can open the door for threats and harmful content. We suggest using third-party antivirus solutions to enjoy 360-degree protection.

Top-Notch Antivirus Software For Windows 10 – Systweak Antivirus

Systweak Antivirus is designed with advanced algorithms to provide users with real-time protection to safeguard devices from new and existing threats. It offers multiple scanning modes for comprehensive protection. It even ensures secure web browsing by proffering a built-in ad blocker extension. Systweak Antivirus’s multi-layered defense mechanism is capable of finding and removing PUPs as well.

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Still, struggling using Gmail Account? You should contact Google Support for further assistance. Alternatively, you can write to us at [email protected] for any troubleshooting tips, tricks, and hacks related to your Windows, Mac, Android, iOS & other devices! 


  • comment_avtar
    Philippa Gurney
    I have deleted lots of emails and emptied my bin. Is there some ki d if reset I have to do to start receiving emails again if it has been a storage issue!

    3 years ago
    • comment_avtar
      Mansi Vijay
      Hi Phillipa, If you’ve already tried all the aforementioned methods and nothing helped to fix the Gmail Storage Issue, then there’s one more thing you can try: Transfer Emails to Another Account You can simply create a new Gmail account & then move all the emails from your previous account into it. Just follow the steps below: 1. Create a new Gmail account. 2. Navigate to the settings of the old Gmail account from which you want to migrate emails. 3. Find “Forwarding and POP/IMAP” & enable the “POP for all mail” option. 4. Now, get back to the new Gmail account open its settings. Find and choose the option “Accounts and Import”. Hit the button “Import mail and contacts”! 5. As soon as a pop-up window appears> Enter the email from which you want to import the emails and click Continue. 6. On the next screen, you need to hit the option “Allow” and then choose the import options. 7. Hit the “Start Import” button to proceed! Keep patience and let the process complete! Once it is done you will be able to see all the missing emails to your new account. Hope it helps!

      3 years ago

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