iTunes Not Recognizing iPhone? Here’s What Needs To Be Done!

If your iTunes is not detecting your iPhone, well, firstly don’t worry you because you are not alone in this situation. There could be multiple reasons for this issue including invalid response, errors, issues in attachment port or defective lightning cable.

Whatever the reason be, we have got you covered with some quick fixes that can be applied and see which suits your iPhone the best.

How to Fix iTunes Not Recognizing iPhone

Fix 1: Begin With Checking The Lightning Cable

Apple Lightning CableHere, you need to make sure that Apple OEM USB cable is being used for perfect compatibility. Using a cable not provided by the original company may cause few issues in iTunes not recognizing iPhone.

You also need to inspect any kind of damage or fraying of the original cable when finding out that iTunes won’t recognize the iPhone.

Fix 2: See If iPhone’s Lightning Port Is Alright?

Sometimes, the port gets filled up with dust and tiny particles that hinder connectivity between the phone and computer. If you find any of it, use a new toothbrush or dry paper-covered toothpick to clean it. So when iTunes is not detecting iPhone, make sure you check this tip.

Fix 3: Update Your iTunes to The Latest Version

Yes, sounds a bit weird but there are instances when an old version of iTunes is not able to detect the iPhone. Updating it not only helps in detecting phones but also in improving the performance of the apps.

Now let us tell you how to update iTunes in Windows. Open iTunes and reach to its Menu. click here Help > Check for Updates.

In case of Mac, click the Apple icon from top, choose System Preferences and then Software Update. This will help in finding the latest updates of iTunes in your Mac quite easily.

system Preferences

Fix 4: ‘Trust This Computer’ Has To Be Clicked Positively

When you connect the iPhone to the computer, there is an automatic prompt which asks whether to trust this computer or not. If you somehow ignore this and select ‘Don’t Trust’, you will not be able to connect.

If in case you have selected No in the past, you can fix this very easily by opening Settings. Go to General > Reset > Reset Location & Privacy.

Now when the prompt appears, tap on Trust for sure.

Trust This Computer

Fix 5: Apple USB Driver Needs An Update

Here, Windows users have a different route to follow to update their Apple USB driver when iTunes won’t recognize the iPhone. This method applies when iTunes has been downloaded through Microsoft Store.

  • Disconnect your iPhone first, unlock it and reach to the home screen.
  • Reconnect again and when iTunes opens, close it here.
  • Open Device Manager by right-clicking the Windows icon on the bottom left.
  • Expand Portable Devices and look for connected Apple phone, right-click on it and select Update Driver.
  • Let the installation complete after which you can go to Windows Settings > Update & Security > Windows Update.Update Driver

Fix 6: Update To Latest iOS

Consider the option and update your phone to the latest version when iTunes is not detecting iPhone. For this, go to Settings > General > Software Update. And tap on Download & Install. Your phone will restart itself and the process will take place slowly.

Once it’s done, you can connect your phone to the computer and launch iTunes once again.

Fix 7: Hard-Reset iPhone

This could be your last resort option when iTunes not recognizing iPhone where you can hard reset, or factory reset iPhone. You should know that hard resetting the iPhone will completely delete data from your device.

But before you are going to do that, take the Right Backup which is the safest and secure way to store data online. Yes, it is then accessible from anywhere.

Right Backup

Download Right Backup The Perfect Cloud Storage Solution

Once backed up, hard reset your iPhone.

If you have iPhone 7 or later, Power button and volume down button has to be pressed together till Apple logo comes up.

And in case if you have iPhone 6s or older models, press and hold home and power button together for 30 seconds and you will see Apple logo. Once the Apple logo comes, iPhone will turn on as usual.


These methods mentioned above can all be tried serial wise if iTunes won’t recognize the iPhone. Let us in the comment section which method worked easy for you. Also, do not forget to subscribe to our YouTube channel and Facebook page.

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