Instagram is not only popular for posting photos and stories, but it is also useful to send and receive DMs to and from people who run business using it. Now replying to Instagram direct messages on Facebook is made possible. Facebook has rolled out an update which made receiving and replying to Instagram DMs possible right from the Facebook Page Inbox. Facebook has now enabled page admins to manage their Messenger along with Instagram Direct Messages at a single page. Isn’t it great to know that you can now manage all your conservations and engaging with your customers across both platforms! In this post, we will discuss how to use Facebook page inbox to send Instagram Direct on Facebook.
How To Respond to Instagram Direct on Facebook On Web?
With Facebook Pages inbox, you can respond and send messages from both Instagram and Facebook Messenger.
Note: You need to have a Facebook page to get Page Inbox. Also, you need to connect your Instagram account to your Facebook account.
- Sign in to your Facebook account.
- Go to your page.
- Click Inbox from the top of the page.
- Under Messages, you will get access to your Messenger and Instagram Direct. Along with comments on your post on Instagram and Facebook.
- Click the Instagram Direct tab and check and reply to Instagram DMs.
How To Respond To Instagram Direct On Facebook Using Page Manager App?
You can use Instagram Direct on Facebook by accessing Inbox on your smartphone as well using the Facebook Page manager on Android and iPhone.
- Install the app and launch it.
- Sign in and go to your Page.
- Click on the Instagram Direct messages icon or Facebook Messenger and respond to your messages in a single app.
Facebook Pages Inbox: What Does It Mean For Businesses
With Facebook Messenger and Instagram Direct on a single platform would help businesses, their brand and content to engage their audience with ease. With a unified platform, your attention is no longer divided between the Facebook messenger and Instagram Direct. You can engage with customers on both platforms and give undivided attention to your audience or customers. This speeds the engagement time and reduced response time, especially during promotions.
This shows Facebook’s interest with deep integration between Facebook Messenger, WhatsApp and Instagram Direct. There is a lot more in the pipeline. What do you think? Will it ease the engagement process for businesses? What changes do you expect in the future? Please share your thoughts in the comments section below.
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