How To Fix “This App Will Not Work on Your Device” Error in Windows

Despite the large number of apps available for Windows PCs on the Microsoft Store, installation issues might occur occasionally. The problem “this app will not work on your device” is one such error statement that frequently appears while installing apps from the Store app. The error can also occur when you attempt to install or run an application on your device that is not compatible with its hardware, operating system, or software requirements. Sometimes, even if the program is compatible, an error notice with a yellow circle around an exclamation mark may also occur.

Depending on the software, other causes for this problem can be  corrupted cache file, architecture mismatch, region or language restrictions. . To find out more about this error and how to repair it, follow this tutorial.

Also Read: How To Fix “This File Does Not Have An App Associated With It” Error

Resolving the Windows Error “This App is Incompatible with Your Current Device” (2023)

Listed below are some tried and tested fixes that will help you overcome app compatibility issues on Windows 11/10 PC.  

Method 1: Reboot Your Computer

The simplest way to fix many Windows problems, including this one, is to reboot your computer. The Microsoft Store service gets restarted while the system is updated. Therefore, try restarting your computer to see if that fixes the “This app will not work on your device” error.

Step 1: Open the Start menu to restart your device.

Step 2: Then click Restart after choosing the Power icon.

Step 3: Try installing the program once more and see whether it works after resuming.

Also Read: How To Fix “This App Has Been Blocked By Your System Administrator” Error

Method 2:  Get rid of the Microsoft Store Cache

The next option is to clear the Microsoft Store cache if restarting your device does not solve the problem. This procedure deletes any temporary files that could be the root of the problem. The surfing process gets speed up and superfluous files are removed by clearing the cache.

Here’s how to delete the cache for the Microsoft Store.

Step 1: On your keyboard, press Win + R to open the Run dialogue box.

Step 2: In the dialogue box, type WSReset.exe and hit Enter.

Windows Run

Step 3: The Windows Store cache has been cleaned, according to a command prompt on the screen.

Check to see if the error is fixed after you’ve finished these steps.

Also Read: How to fix the “This app is preventing shutdown” error

Method 3: Search for updates on the Microsoft Store

The outdated Windows Store version is another potential cause of this problem. Microsoft releases frequent  updates often to address issues and enhance Store performance. So, be sure to use the most recent version. Follow these procedure stated below  to check for Windows Store updates.

Step 1: Click on Microsoft Store after finding it in Start.

Step 2: Select the Library button. This will be on the Store app’s left side.

Microsoft Store

Step 3: Then, to see if there are any updates available, click Get updates.

Step 4: Click Update All to download and install any available updates.

Step 5: Restart your computer after performing the aforementioned procedures to determine if the problem is fixed.

Also Read: How To Put Apps To Sleep In Windows 11/10?

Method 4: Activate the Windows Store Apps Troubleshooter

A built-in troubleshooter in Windows may identify and fix a variety of issues. The “This app will not work on your device” problem can also be resolved with it. Follow these instructions to launch the troubleshooter:

Step 1: Press Win + I on the keyboard.

Step 2: Click on System in the left panel and then click on Troubleshoot on the ride side after scrolling down.


Step 3: Next click on Other Troubleshooters.

Other Troubleshooters

Step 4: Scroll down and click on the Run button next to Windows Store Apps

Step 5: Wait for the troubleshooter to identify any issues and, if necessary, rectify them.

Try relaunching the app after following the instructions to check if it still doesn’t work. If not, try the next suggestion down below.

Also Read: How To Enable Auto Color Management For Apps In Windows 11

Method 5: Reboot Application Identity Service

The Windows Store app identities are determined and verified by the Application Identity service. So, you can witness this type of error if it’s not operating correctly. Following these steps will resume this service:

Step 1: To access the Run command, use the keyboard shortcut Win + R.

Step 2: In the dialogue box, type services.msc and hit Enter. The Services window will open as a result.

Step 3: Double-click on the Application Identity service after finding it by scrolling down.

Step 4: Set Automatic as the Startup type in the Properties window.


Step 5: Additionally, select Start from the Service status menu.

Step 6: To save the changes, click Apply > OK at the end.

Restart your computer now to see if the issue has been fixed. If not, move on to the following solution.

Also Read: How To Close Not Responding Apps In Windows 11

How Frustrating is the ‘This App Will Not Work on Your Device’ Error in Windows? Share Your Experience!

The notice “This app will not work on your device” is acceptable; it only means that your system does not satisfy the criteria for the app or that the Microsoft Store cache is corrupt. Hence, it impacts your overall productivity. Fortunately, our article provides answers to easily fix this problem.

Please let us know in the comments below if you have any questions or recommendations. We would be delighted to provide you with a resolution. We frequently publish advice, tricks, and solutions to common tech-related problems. You can also find us on Facebook, Twitter, YouTube, Instagram, Flipboard, and Pinterest.

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