How to Fix Black Screen on Dell Laptop

If you have encountered a black screen on Dell while booting the computer, it can be stressful. The Dell laptop screen goes black but still running while working on it is another most commonly found issue. There can be such problems which will put your work at a halt, and we do not want that. So how to overcome this problem, we need to learn a  bit about the reasons behind it. 

Common causes for black screen on Dell are –

  • Outdated drivers.
  • Outdated Windows version.
  • Loose cable connections.
  • Corrupted software.
  • Physical Damage.

Now that, we are aware of the problems we can walk to the path of finding the solutions for them. In this blog post, we talk about how to fix the Dell laptop black screen issue. Whether it is a display driver issue or something else, you have to fix it. This blog post will help you understand the solution where you can fix the black screen on Dell yourself. 

Let’s begin with the methods to fix the Dell Laptop turns on but the screen is black. In this case, we must examine the laptop for if any damage can be seen. Sometimes, there can be a hardware problem due to a liquid spill, fall, or damaged screen. If this seems the case, you must take it to the certified technician in the Dell Service Centre to help you out with the problem. If this is not the case, you can move on to the next methods to fix the problem of the black screen on Dell. 

Fixes: Black Screen on Dell

1. Restart your PC-

The first instinct should be restarting the computer as you encounter any abnormal behavior on bootup. This ‘Dell laptop turns on but the screen is black’ might be a temporary glitch and will be fixed on restart. So hold the power button for a few seconds to turn your computer off. Now start it once again to see if the black screen on Dell still persists. If not, you are lucky and that was not a big deal, although to avoid problems in the future, go through the methods given below to fix the issue.  

2. Disconnect peripherals-

Try to see if you have used any externally connected device with your laptop which might cause the Dell laptop black screen issue. One must try to disconnect all the peripheral devices to see if they are interfering with the display. Try to restart the Dell laptop to check if it was the reason behind the black screen on Dell. Also, see follow the same if you are facing the Dell laptop black screen with a cursor showing on the screen. 

These kinds of problems indicate that there might be a problem with the external device. It might be corrupted or infected with malware. To fix it, use Systweak Antivirus on your computer which detects and removes all types of malware and helps in keeping the computer and data safe.

Download Systweak Antivirus

  • Now, if you are still stuck on the Dell laptop black screen, you must try to get a visible desktop to fix the issue. To do so press CTRL + SHIFT + ESC on your keyboard. Now the Task Manager will open up and here check under Details if explorer.esc is running. 


dell laptop turns on but screen is black


If not, go to the File option in the toolbar and click on Run new task. Type explorer.exe and press Enter.  


dell laptop screen goes black but still running


It will help you get on the desktop and when you are able to get inside of your computer, you must try the given methods.

Update Drivers-

Once you are able to access the desktop, it gets easier to fix the Dell laptop black screen issue. Here, the most probable cause for the display error is the failed or outdated display driver on your computer. It is important to learn that device drivers play a crucial role in the functioning of a computer. If you are facing any trouble related to devices, it might require an update on the device driver. Whenever you face such issues, you must try to get the latest updates with the help of an automatic driver updater

At Systweak, we suggest using Advanced Driver Updater which is an ultimate tool to fix missing, corrupted, incompatible, and outdated device drivers. It comprises the huge data of device drivers with the latest versions. It is helpful in updating audio drivers, NVIDIA display drivers. And many more. 

To fix black screen on Dell, you should follow the quick steps to update the graphics drivers-

Step1: Download Advanced Driver Updater from the download button given below-

Download it now and avail the ongoing offer

Step 2: Complete the setup and give the required permissions to make changes to the system.

Step 3: Advanced Driver Updater will start a system scan as the installation completes. 


dell laptop black screen


You will be shown a list of drivers on your computer with its current state.

Step 4:  Now select all of the outdated device drivers and click on the Update All button on the right. 


black screen on dell


Step 5: Advanced Driver Updater takes a few minutes to update the drivers. It will ask you to restart the computer to apply the changes.

After restarting the computer, you will see that the black screen on Dell is no more a problem. Advanced Driver Updater also comes with other useful features such as scheduling a scan, taking backup, and restoring the drivers.

Clean reinstall Windows

Another problem behind the Dell laptop showing a black screen could be the outdated Windows version. Some users have also reported this Dell laptop turns on but the screen is black issues after they updated the Windows to the latest version. In any of these cases, you must reinstall the Windows version on your computer. 

Note: Take a backup before reinstalling the Windows on your computer.

Additionally, also Windows display settings can be a culprit sometimes for showing Dell laptop black screen with a cursor. Check for brightness settings to eliminate the dim limit confused with black screen issues. In other cases, the problem can be caused while you are using multiple displays.

Also read: I Fixed Windows 10 Stretched Screen, Here’s How You Can Do It. 

Wrapping Up-

With all these methods, you can fix dell laptop black screen issues. Concluding the post, we would like to bring to your notice that keeping your device drivers up to date is one of the important things to remember. To avoid any such glitch while working on your computer, download Advanced Driver Updater for getting regular driver updates. 

Also, check out more offers on Systweak products.

We hope this article will help you in fixing the black screen on Dell. We would like to know your views on this post to make it more useful. Your suggestions and comments are welcome in the comment section below. Share the information with your friends and others by sharing the article on social media.

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Follow us on social media – FacebookTwitterInstagram and YouTube. For any queries or suggestions, please let us know in the comments section below. We love to get back to you with a solution. We regularly post tips and tricks along with solutions to common issues related to technology. 

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How To Fix Black Screen Of Death On Android. 


  • comment_avtar
    Mansi Vijay
    Updating the latest Display Drivers helped me to fix the issue. Thanks for suggesting these effective workarounds to fix Black Screen on Dell Laptops!

    3 years ago
  • comment_avtar
    Gajendra singh
    I am using Systweak Antivirus and it is the best for computer security

    3 years ago

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