What to Do When Message Blocking Is Active in Android & iOS? – Quick Fix

Unable to send message? Stuck with the messaging blocking is active issue? Don’t worry, we have got you covered.

Communication has evolved immensely over the years, and smartphones have become our lifelines for staying connected with friends, family, and colleagues. Instant messaging has become an integral part of our daily routines, enabling us to exchange messages, photos, and important information effortlessly. However, there are times when we encounter frustrating issues, such as “Message Blocking Is Active,” that prevent us from sending or receiving messages on our Android or iOS devices.

Image source: Simple Testing

If you’ve ever encountered this issue, you know how inconvenient and perplexing it can be. But fret not, as in this comprehensive guide, we will dive into the reasons behind the infamous “Message Blocking Is Active” error and equip you with quick and effective fixes to resolve the problem on both Android and iOS platforms.

So, without further ado, let’s explore the underlying causes of this issue and the step-by-step solutions that will have you back in the messaging game in no time!

Also Read: WhatsApp Introduces Short Video Messages – Learn How to Use It

What Does Message Blocking Is Active Mean?

The “Message Blocking Is Active iPhone/Android” is an error message that users may encounter on their smartphones, particularly when attempting to send a text message (SMS) or a multimedia message (MMS). This message indicates that the device’s mobile carrier has applied a restriction or block on the outgoing or incoming messaging service.

incoming messaging

Image source: Google Help

When this message appears, users are unable to send text messages or multimedia messages, or they might not receive messages from others. The purpose of message blocking is to prevent certain types of messages from being sent or received, either due to user preferences or as a measure to control spam and unwanted content.

The reason behind the  “Free msg: Unable to send message” issue is not a malfunction of the device itself, but rather a limitation imposed by the mobile carrier. While some users may have intentionally enabled message-blocking settings, others might encounter this issue inadvertently due to carrier restrictions or changes in settings.

How to Fix the “Message Blocking Is Active” Issue on Android and iOS

Fixing the “Message Blocking Active” issue on Android and iOS involves a series of troubleshooting steps that address various potential causes of the problem. Here’s a step-by-step guide to resolve the issue on both platforms:

1. Fixing the Issue on Android:

Solution #1: Check Message Settings

To ensure a smooth messaging experience, it’s essential to verify whether message-blocking or spam-filtering options are unintentionally enabled on your device. Head to the settings of your messaging app to conduct this check. If you find any settings related to message blocking or spam filters, take a moment to disable them promptly.

Message Settings

Image source: Devices Guides

By doing so, you’ll eliminate potential obstacles and regain the ability to send and receive messages without further interruptions. Your messaging app will function seamlessly, allowing you to stay effortlessly connected with your contacts.

Solution #2: Reboot your Device

Restarting your Android device can work wonders in resolving temporary glitches, including the “Message Blocking Is Active Android” issue. A quick and straightforward step, all you need to do is turn off your device, wait for a few seconds, and then power it back on. This process refreshes the system and network connections, often leading to the restoration of your messaging functionality.

Solution #3: Clear Messaging Cache

Clearing the cache of your messaging app can be a powerful troubleshooting step to address conflicts caused by accumulated temporary data. By navigating to Settings > Apps > > Storage > Clear Cache, you can swiftly remove any potential obstacles that might be hindering your messaging functionality.

This process not only frees up valuable storage space on your device but also helps your messaging app run more efficiently, reducing the likelihood of encountering the “Message Blocking Active” issue in the future. It’s a simple yet effective way to optimize your messaging app’s performance and ensure a smoother communication experience on your Android device.

Solution #4: Disable Third-Party Apps

If you’ve installed any third-party apps that may be interfering with your messaging service, try disabling or uninstalling them to see if the issue persists.

Also Read: 8 Ways to Fix Instagram Direct Messages not Working

Solution #5: Check for Carrier Updates

Ensure your Android device has the latest carrier settings and software updates. Go to Settings > Software Update and check for any pending updates.

Solution #6: Remove and Reinsert SIM Card

Remove and Reinsert SIM Card
Image source: GroovyPost

Turn off your phone, remove the SIM card, wait for a few seconds, and then reinsert it. Turn on your device and check if the issue is resolved.

Solution #7: Contact Your Carrier

If the problem persists, contact your mobile carrier’s customer support. They can verify if there are any specific blocks on your messaging service and help you resolve the issue.

2. Fixing the Issue on iOS:

Solution #1: Check Message Settings

Similar to Android, check if message blocking is unintentionally enabled on your iPhone. Go to Settings > Messages and review any settings related to message filtering or blocking.

Also Read: How to Fix iMessage Not Activating on iPhone

Solution #2: Restart Your iPhone

Here comes the next workaround to fix the message blocking is active iPhone issue. Perform a simple restart by turning off your iPhone and then turning it back on.

Solution #3: Update iOS

To ensure optimal performance and avoid potential compatibility issues, it’s crucial to keep your iPhone up-to-date with the latest iOS version. Checking for updates is easy; simply head to Settings > General > Software Update and install any available updates for your device.

Apple Support

Image source: Apple Support

By staying current with the latest iOS release, you not only ensure a smoother messaging experience but also gain access to new features, bug fixes, and enhanced security measures, making your iPhone even more reliable and efficient. Regular updates are key to keeping your device at its best, so don’t forget to check for new iOS versions regularly.

Solution #4: Toggle Airplane Mode

Enable Airplane Mode in Settings, wait for a few seconds, and then disable it. This action can sometimes refresh the network connections and resolve temporary issues.

Solution #5: Reset Network Settings

If the problem persists, reset your network settings. Go to Settings > General > Reset > Reset Network Settings. Note that this will remove your Wi-Fi passwords, so make sure to have them handy.

Solution #6: Contact Your Carrier

If the issue still persists, get in touch with your carrier’s customer support to check if there are any restrictions on your messaging service.

Also Read: How to Restore Deleted iMessages From iCloud


Keeping your messaging app functioning seamlessly is essential for seamless communication, and by following these quick fixes, you’ll swiftly regain your ability to send and receive messages hassle-free.

Next time the “Message Blocking Is Active” issue arises, you’ll know exactly how to tackle it like a pro. Embrace the power of these troubleshooting methods, and never let messaging interruptions hinder your communication experience again. Stay connected, stay informed, and make the most out of your Android or iOS device!

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