Troubleshooting Mouse Problems In Windows 10: Top 7 Ways

Is the mouse not working on Windows 10? It could be that you have a frozen mouse, right or left-click is not working. Or dealing with a flickering or a disappearing cursor. Whatever the case be, it can be a real struggle while working. We’ll be looking at some ways and means of fixing them in this blog. So that you can go back to working smoothly using your mouse. 

Ways Of Troubleshooting Mouse Problems Windows 10

Table Of Contents

  1. Basic Checkup
  2. Reinstall or Update Mouse Driver
  3. Run The Inbuilt Troubleshooter in your Windows 10 PC or Laptop
  4. Disable Enhanced Pointer Precision
  5. Disconnect External USB Devices
  7. Touchpad Switch Touchpad On/Off Or Reset It

1. Basic Checkup

Much before you dive into any advance steps or settings for troubleshooting Windows 10 mouse problems, here are some basic checks that might eliminate possibilities of some other defects-

  • Unplug and replug the mouse and also make sure that the mouse is properly and firmly plugged into the port.
  • Check if the mouse is connected to the right port.
  • Check for any physical damages in the USB port as well as the connecting wires for your mouse.
  • Check that all the USB ports are working and not defective.
  • See whether the mouse is just not working on your PC or other computers as well.

Once you are sure that there is no problem with your mouse or ports of your PC or laptop, you can try other methods.

2. Reinstall or Update Mouse Driver

(A) Reinstall Mouse Driver

Reinstall Mouse Driver

It could be that you have a faulty or outdated driver because of which your mouse is acting up. The first thing here that you can do is that you can uninstall and then reinstall the driver for your mouse. For this –

  1. Press Windows + R keys
  2. When the run dialog box opens, type devmgmt.msc and then press enter
  3. Scroll down till you see Mice and other pointing devices. Click on it and expand it so that you can see your model of your mouse
  4. Right-Click on the device model and click on Properties
  5. Click on the Driver tab and then click on Uninstall Device and press OK. You might be prompted to restart your computer
  6. Now, scan for hardware changes
  7. Windows will now help you reinstall the missing driver for your mouse

Also Read: Ways To Fix “Windows Cannot Identify This Hardware”

(B) Update Mouse Driver

You can update the driver for mouse using the same steps as the above method. Instead of clicking on Scan for hardware changes, click on the Update device driver. Here’s another way, you can update drivers and that too automatically using Smart Driver Care. To do that –

  1. Install Smart Driver Care from button below
  2. Click on Start Scan Now
  3. All the outdated drivers will be listed
  4. You can either choose to update all the drivers by clicking on Update All, or you can click on Update Driver next to an individual driver
    sdc update

  5. It will then start downloading the updates
  6. Smart Driver Care even takes a backup of existing drivers which can be restored in case of a problem

3. Run The Inbuilt Troubleshooter in your Windows 10 PC or Laptop

An error in the device or hardware might have caused the problem in the mouse. Talking of troubleshooting mouse problems Windows 10, the error can be resolved with the help of the inbuilt Windows 10 troubleshooter. To access the troubleshooter –

  1. Open the Settings by pressing Windows + K keys on the keyboard
  2. Click on Update & Security
  3. From the left-hand pane click on Troubleshoot
  4. From the right-hand side under Hardware and Devices select Run the troubleshooter
  5. If an error is found, it will be listed. Click on Apply this fix

4. Disable Enhanced Pointer Precision


Have you ever been bogged by a jumping cursor, frozen cursor or even a disappearing cursor? Such Windows 10 mouse problems can be fixed by disabling enhanced pointer precision. Here are the steps for the same –

  1. Press Windows+X keys and open Settings
  2. Click on Devices
  3. Choose Mouse from the left-hand pane
  4. Under Related settings click on Additional mouse options
  5. You will now reach another window that says Mouse Properties
  6. Click on the Pointers Options and then under Motion uncheck the Enhance pointer precision option

5. Disconnect External USB Devices

This might not be the exact way of troubleshooting mouse problems in Windows 10, but you can try removing all external devices from your computer except the mouse. That’s because external USB peripherals at times interfere with the mouse or touchpad. And, if the touchpad itself is not working and you have a USB mouse attached, you can even try removing that too.

Also Read: How To Fix USB Ports Not Working Windows 10



SFC or System File Checker is a utility in Windows 10 which can help you scan for corrupted files and protected files, and it then replaces them with a cached copy. This might even fix mouse problems in Windows 10. To run SFC Scan –

  1. Type CMD in the Windows search bar.
  2. Choose Run as administrator from the right-hand pane.
  3. When the command prompt window opens, type SFC /Scannow.SCANNOW
  4. This process may take some time, so wait for the process to finish.
  5. Restart your system.

7. Switch Touchpad On/Off Or Reset It

Last but not least, you can try switching your touchpad on and off or even reset, which might be helpful in troubleshooting touchpad issues. This setting might differ slightly from version to version.

  1. Open Settings
  2. Go to Devices
  3. Click on Touchpad
  4. In the right-hand pane slide the Touchpad slider to the left and then slide it to the right again

You can even try to Reset your touchpad by clicking on Reset under Reset touchpad settings and gestures to defaults.


Without your mouse functioning right, life can become challenging for you. You would have issues navigating the computer. So, hopefully, the above methods should help you fix Windows 10 mouse problems. Do let us know in the comments if you have faced mouse issues and what you did to fix Windows 10 mouse problems.


  • comment_avtar
    Manju Songra
    Guess what? It did work for me. Happy Days! Thank you author.

    4 years ago
  • comment_avtar
    windows 10 not detecting logitech mouse
    Eres un genio… Muchas gracias, Un saludo

    2 years ago
    • comment_avtar
      Mansi Vijay
      Hey, Greetings from WeTheGeek! Thank you for your valuable feedback! It keeps us motivated. Keep reading at WeTheGeek!

      2 years ago

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