Is Netflix not working on your Apple TV? Are you facing the Netflix app crashing issue on your Apple TV? Netflix provides authorized applications for a majority of smart TV platforms, comprising Android TV, Fire TV, Roku, and Apple TV. In case you possess an Apple TV set-top box, you can download the Netflix app and indulge in a vast collection of TV shows and movies. However, what do you do when the Netflix app on your Apple TV is not functioning correctly?
Here are the most effective fixes to resolve this issue.
Top Ways To Fix Netflix App Crashes Issue On Apple TV
Fix 1: Check Your Internet/Wi-Fi Connection
Ensure to examine your internet connection via a speed test website. You can use a service like Ookla’s speed test, which furnishes prompt and accurate outcomes concerning internet speed. To stream on Netflix, the recommended minimum download speed is 5 Mbps. In case your connection is too sluggish, you can try upgrading your internet speed or enhancing your Wi-Fi signal to address this issue.
Fix 2: Check Netflix Servers
In the event of Netflix servers experiencing an outage, the service will not operate on your Apple TV as well as on other devices. To verify this problem, you can navigate to Downdetector and type Netflix in the search bar. If there is an ongoing issue with Netflix, you might witness increased outage spikes and recent user feedback encountering the same. When Netflix resolves server-related difficulties, launch the app on Apple TV and commence watching TV shows and movies.
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Fix 3: Restart Apple TV
If you have tried both of the above fixes and all is well, then it is time to restart your Apple TV. To troubleshoot Netflix on your Apple TV, restart your Apple TV box, and attempt to launch Netflix. Once your Apple TV has restarted, log in to your Netflix account and check if the issue is resolved. You can do this in two ways.
The first one is, to access the Settings menu, select System, and then click on the Restart option.
And the second method to resolve the issue with Netflix on your Apple TV is to disconnect the device from your TV and then reconnect it.
Fix 4: Restart Netflix App
Try relaunching Netflix and make an attempt to watch your movies and shows once more.
Step 1: Press the home button twice on the remote of your Apple TV.
Step 2: Locate Netflix from the list of recent apps on your Apple TV, then use the touchpad to swipe up and terminate the app.
Step 3: Launch Netflix to see if it is working properly.
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Fix 5: Update Apple tvOS
Ensure to update the operating system of your Apple TV. If your device is running on an outdated version, it can lead to multiple problems, including improper functioning of certain apps. To update your Apple tvOS follow the steps below:
Step 1: Open Apple TV Settings and tap on the System option.
Step 2: Now tap on Software Updates.
Step 3: Click on Update Software.
Step 4: If prompted, opt for the Download and Install.
Fix 6: Reinstall The Netflix App
If you experience issues with the Netflix app on your Apple TV, you can attempt to delete it and then reinstall it to resolve the problem. This method can fix the problem if there is any malfunction or glitch with the Netflix app. Follow the steps below:
Step 1: Open Apple TV Settings and head over to the General menu.
Step 2: Under USAGE, click on Manage Storage.
Step 3: Find the Netflix app from the list and tap on the Delete icon right next to it.
Step 4: Again choose Delete to confirm the deleting process.
Access the App Store, install Netflix, and login utilizing your account credentials.
Read Also: How To Fix Netflix Black Screen With Sound
Fixed: Netflix not Working on Apple TV
So, these were some possible fixes that can help you troubleshoot Netflix problems on your Apple TV. However, if none of these solutions work, you can contact Netflix’s customer support team for further assistance.
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