[Fixed] This device is not present (Code 24) in Windows

The Device Manager is an inbuilt tool in Windows OS provided by Microsoft which helps users manage all the hardware devices and their drivers. If you experience any sort of hardware failure, then you must check your Device Manager for the status of that particular hardware. This guide will help you to resolve hardware issues where you get “This device is not present (code24)” in the Device Status. This error can be related to any hardware device like mouse, keyboard, pen drive, etc.

Steps to take when facing ‘This Device is not Present (Code 24)’ in Windows PC

This Device is not Present (Code 24)
Image: Symantec

The issue “This Device is not present (code24)” is an easy error to fix and can be easily resolved by the following methods.

Method 1: Restart Your PC.

Restart Your PC

The easiest and most common troubleshooting step that is recommended by most experts is to reboot your system. A good clean restart helps resolve many issues and errors that might have been caused due to accumulation of temporary cache. Instead of restarting your computer, you can shut down the system for a few minutes and then turn it back on. Any hardware conflicts causing a device not found issues have seemed to have vanished after a simple restart.

Method 2: Detach and reattach your hardware

Detach and reattach your hardware

The second method to resolve “This Device is not present (code24)” is to unplug your hardware from its computer port on the CPU and plug it back in after one minute. If the hardware device uses a USB port then you can try plugging it in a different USB port on your CPU. If the device you are attaching has its power switch then I suggest you turn it off and then unplug the device. Also, plug the device back in and then power it back on.

Note: While plugging out any USB device, remember to properly eject it from the notification panel on the right bottom corner of the taskbar.

USB device

Method 3: Windows Updates

Updates are patches that fix a lot of things like software and hardware conflicts, bugs, update virus definitions and patch up other anomalies if present. Microsoft provides regular updates to its Windows users and it is recommended to keep your computer updated. Here are the steps to initiate Windows updates to fix device not found errors:

Step 1: Press Windows + I on your keyboard to open Settings.

Windows Updates

Step 2: Click on the Update & Security option.

Step 3: Click on the Check for Updates button

Check for Updates button

This process will take time and your PC might restart several times. Once the updates are completed, click on Check for Updates again to ensure that there are no updates left.

Method 4: Driver Updates.

The final resolution to fix “This Device is not present (code24)” is to update your drivers to ensure the communication gap between the hardware and software is bridged properly. Updating drivers can be a tedious process if you search for the updated drivers on the internet and hence it is recommended to use a driver updater software like Advanced Driver Updater. This application can scan and identify driver issues on your computer like outdated or missing drivers and fix them automatically with a few mouse clicks. Here are the steps to use the Advanced Driver Updater on your Windows PC:

Step 1: Download and Install the Advanced Driver Updater from the official website or click on the button below.

Step 2: Launch the program after it is fully installed.

Step 3: Click on the Start Scan button to commence the scan.

Advanced Driver Updater

Step 4: All the driver issues will be listed on your screen. Locate the driver of the hardware you are facing issues with and click on the Update Driver button next to it.

Advanced Driver Updater screen

Step 5: The process will take some time and when it completes, you must restart your computer to let the changes take effect.

Advanced Driver Updater, also takes a backup of the current drivers before updating them and allows the users to roll back the updated drivers to the previous one. It also identifies all the other outdated, missing, or corrupt drivers and highlights them in the list presented on your screen.

The Final Word on This device is not present (Code 24) in Windows

These methods will help you to fix the “This device is not present (Code 24)” in Windows PC. You can check if the issue is resolved after successfully carrying out each method and then ignore the rest. Many minor issues occur in PC due to the absence of updated and compatible drivers which can be easily fixed by using Advanced Driver Updater.

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