How To Fix Remote Desktop Can’t Find the Computer on Windows 10

Remote desktop unable to find computer? Not able to establish contact with the other PC connected on the same network? You’ve come to the right place. You can easily fix this issue by following a few workarounds.

Remote Desktop Can't Find the Computer

Windows Remote Desktop is one of the most useful apps that allows you to connect to any other PC or system remotely that is on the same network. However, if you’re unable to find the other PC while using the Remote Desktop utility, here are a few troubleshooting tips that can help you to get past this issue.

How To Fix Remote Desktop Can’t Find the Computer on Windows 10

Let’s get started.

1. Update Windows

Update Windows

Are you working on an outdated version of Windows? Well, if yes then check for available updates to download and install the latest version of Windows on your PC or laptop. If the Windows update is not compatible with the remote desktop app, you may face several issues while establishing a remote connection. Hence, you need to ensure that the PC to which you’re trying to connect and your primary device are up to date and running on the latest version of Windows.

Also read: Tips To Secure Remote Desktop Connection

2. Enable Remote Desktop Connection.

Well, yes, this may sound like a simple troubleshooting hack but it is important to ensure that the remote desktop connection feature is enabled on both devices. If the Remote Desktop functionality is not set up or installed on your machine, you may get stuck with the “Remote Desktop unable to find computer error”.

To check whether the remote desktop connection feature is turned on Windows, follow these steps:

Press the Windows icon placed on the Taskbar, select “Settings”. Tap on “System”.

Enable Remote Desktop Connection

In the system settings, select the “Remote Desktop” option from the left menu pane.

If the feature is already enabled, well enough. But if it is not set up yet on your device, hit the “Setting up Remote Desktop” option placed on the right side of the window.

Follow the on-screen instructions, enter your account details, network name, and finish up the process.

enter your account details,

You need to ensure that the remote desktop feature is enabled on both the devices, the one from which you’re making the request and the other PC to which you’re trying to connect remotely.

Also read: How To Set Up Remote Desktop Access In Windows 10?

3. Verify Network Details

One of the most important things to do before accessing any PC remotely is to make sure that both devices are connected to the same network. Also, you need to ensure that the network credentials are being entered accurately. Double-check all the information including network name, the network address, and so on to successfully establish a secure remote connection to a different PC.

Also read: 6 Tricks To Fix your Remote Screen Or Desktop

4. Check the RDP Services

The next troubleshooting hack to fix the “Remote desktop unable to find computer” error is by checking that the RDP (Remote Desktop Services) service is enabled on your device. Here’s what you need to do.

Press the Windows + R key combination to open the Run dialog box, type “Services.msc” and in the textbox, and hit Enter.

Check the RDP Services

In the Services window, scroll down through the list and look for the “Remote Desktop Service” in the list. Double-tap on it to open Properties.

In the Properties window, select the “Startup type” value as Automatic”. Hit the OK and Apply button to save the recent changes.

Properties window

Exit all windows, reboot your device and then try connecting to another PC using the Remote Desktop utility to check whether you’re still facing any issues.

5. Enable Network Discovery Feature

Follow these quick steps to enable the Network Discovery feature on your Windows PC. Once the Network discovery feature is turned ON, other PCs and devices will be able to locate your system on the same network.

Hit the “WiFi” icon placed on the Taskbar, select “Network and Internet Settings”. Select the “Network and Sharing Center” option.

Now select the “Change Advanced Sharing Settings” option from the left menu pane.

Change Advanced Sharing Settings

Make sure that the “Turn on network discovery” option is enabled.

Follow the same set of steps to enable the network discovery feature on all your devices.


So fellas, here were a few resolutions to get past the “Remote Desktop unable to find computer” issue on Windows. The Remote Desktop utility comes in pretty handy as it allows you to easily access files and data of any other PC connected on the same network. You can use any of the above-mentioned solutions to fix any issues related to the remote desktop feature on Windows 11/10.

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