How To Fix Number Pad not Working on Windows 11/10

Number pad not working on Windows 11/10? Most keyboards have a dedicated number pad that comes in pretty handy. But yes, certain misconfigured settings, outdated keyboard drivers, presence of a virus or malware can stop the number pad to function properly.


Image source: Windows Central

The number pad on your keyboard is quite useful especially if you have to enter or deal with a lot of numeric digits daily. Using the number pad allows you to quickly enter the digits with enhanced accuracy. Also, it makes repetitive tasks less stressful especially if you’re using it as an accountant or for billing purposes.

In this post, we have listed a bunch of solutions that you can use to get the number pad up and running within no time.

Let’s get started.

Also read: How To Fix Alt + F4 Keyboard Shortcut Not Working on Windows 11

Number Pad not Working on Windows? Try the on-screen Keyboard Instead!

To use the on-screen keyboard on Windows, here’s what you need to do.

Press the search icon placed on the Taskbar, type “On-screen keyboard” and hit Enter.


You will now see a virtual keyboard on the screen. Tap the keys on the virtual keyboard in case your keyboard is not working properly. If any of the keys on your keypad and the number pad become unresponsive, you can use this virtual keyboard to get your job done without hampering your productivity.

Solution 1: Check the Num Lock Key

Do you see a tiny light on the Num lock key? Well, if the Num Lock key is enabled, then you can easily use the number pad on your keyboard. But if the Num Lock key is stuck and if it’s not working, then you won’t be able to access the entire number pad.


Image source: Vector Stock

So, the first step is to check whether the Num Lock key is working or not. Try pressing it a few times and see if it fixes the issue.

Also read: Keyboard Backlight Won’t Turn ON on Windows and Mac? Here’s the Fix!

Solution 2: Turn OFF Mouse Keys

Windows allows you to use the numeric keypad to control your mouse. Yes, you heard that right! But keeping this setting enabled might interfere with the Number pad’s functioning. So, in our next workaround, we will try disabling the mouse keys and see if it fixes the Number Pad.

Press the Windows icon, select “Settings”. Now, switch to the “Accessibility” section from the left menu pane.


Scroll down and tap on “Mouse”.


Image source: Website for Students

Turn off the “Mouse Keys” option in case it was enabled by default.

Solution 3: Update the Keyboard Drivers

Outdated or corrupt keyboard drivers can also trigger the “Number pad not working” issue on Windows. To make sure that your keyboard drivers are up to date, follow these quick steps:

Press the Windows + R key combination to open the Run dialog box. Type “Devmgmt.msc”  in the textbox and hit Enter to open the Device Manager app.


In the Device Manager window, tap on “Keyboards”. Right-click on your keyboard device’s title, select “Update Driver”.


Follow the on-screen instructions to update the keyboard drivers installed on your device.

Download Smart Driver Care Utility Tool on your Windows PC


To make sure that your computer never runs on outdated or corrupt drivers, download and install the Smart Driver Care utility tool on your Windows PC. Smart Driver Care is one of the best driver updater tools that automatically scans, hunts, and then fetches the latest update of all outdated/missing/corrupt system drivers.

Solution 4: Use a Keyboard Testing Website

Tried the above-listed resolutions and still no luck? In our next solution, we recommend you use a keyboard testing website. Launch any preferred web browser on your device, visit to check whether all the keys of your keyboard are functioning properly. In this way, you can be sure whether there’s an issue with the hardware.

Solution 5: Scan your PC for Virus or Malware


And last yet not least, if your Windows PC has been attacked with a virus or malware of any kind, it may hamper your keyboard’s functioning. To make sure that your system is 100% virus or malware-free, download and install Systweak Antivirus on your device. Systweak Antivirus is one of the best antivirus software for Windows that offers real-time protection against viruses, malware, adware, malware, spyware, zero-day exploits, and other potential malicious threats. Systweak Antivirus is compatible with all versions of Windows OS including Windows 11, 10, 8.1, 8, and 7 SP1+.

Also read: Keyboard not Working? Making a Beep Sound? Here’s the Fix!


Here were a few solutions to fix the “Number pad not working” issue on Windows 11/10. You can use any of the above-listed methods to get your keyboard’s number pad up and running again within no time.

Did you discover any other ways to troubleshoot this issue? Feel free to share your thoughts with our readers! Follow us on social media – FacebookInstagram and YouTube.

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