How to Fix Mouse Scroll Not Working on Windows 11/10

Agree or not, but nothing can beat the convenience of a wireless mouse, isn’t it? We may have tons of keyboard shortcuts and the trackpad, of course, but scrolling the web pages is so much easier with the help of a mouse.


Image source: How to Geek

Is the mouse scroll not working on Windows 11? Yes, it can be pretty annoying. Don’t worry.  We’ve got you covered. In this post, we have listed a variety of simple yet effective solutions that will help you fix the “Mouse scroll not working” issue on Windows.

Also read: 6 Solutions: How to Fix Mouse Lag on Windows 11

How to Fix Mouse Scroll not Working on Windows 11, 10 PC

Let’s begin!

Solution 1: Reconnect Mouse

Reconnecting your mouse can quickly help you overcome any glitch. Here’s what you need to do:

Launch the Settings app on your Windows PC. Switch to the “Bluetooth and Devices” section from the left menu pane.


Under the “Input” section, you will see your connected mouse. Tap on the three-dot icon placed next to it and select “Remove Device.”


After disconnecting the mouse, relaunch the Settings app, hit the “Add Device” button, and reconnect your mouse to your device.

Solution 2: Enable Scroll Inactive Windows

Here’s a quick change that you can make to your mouse’s settings. By enabling this feature, you can easily multitask and scroll on inactive windows while simply hovering over the window.

So, if you are working between several apps or if multiple windows are open on the screen, this feature can help you scroll on the inactive windows without having to click on them. To enable this feature on Windows 11, follow these quick steps.

Launch the Settings app, and switch to the “Bluetooth and devices” section from the left menu pane.


Select “Mouse.” Now, enable the “Scroll inactive windows when hovering over them” option.

Reboot your device and check if the issue was resolved.

Also read: How To Fix Wireless Mouse Not Working On Windows PC?

Solution 3: Run the Bluetooth Troubleshooter

Windows comes packed with built-in troubleshooters that help you resolve common errors, bugs, and glitches. So, to fix the “Mouse scroll not working” issue, we will use the Bluetooth troubleshooter so that Windows can automatically scan and resolve the underlying issues. Follow these quick steps:

Launch the Settings app, and switch to the “System” category from the left menu pane. Scroll down and select “Troubleshoot.”


Tap on “Other troubleshooters.”

Scroll through the list of available troubleshooters on Windows, and look for “Bluetooth.” Hit the “Run” button placed next to it.


Follow the on-screen instructions to run the troubleshooter and check if the issue was resolved.

Solution 4: Update the Mouse Drivers

Outdated, corrupt, or missing mouse drivers can also trigger several issues. To update the mouse drivers on Windows 11, here’s what you need to do:

Press the Windows + R key combination to open the Run dialog box. Type “Devmgmt.msc” in the textbox and hit Enter.


Select “Mice and other pointing devices”. Now, right-click on your mouse and select “Update Driver.”


Follow the on-screen instructions to update the mouse drivers. Reboot your device and check if the scrolling functionality has been resumed.

Bonus Tip: Use Best Driver Updater Tool for Windows


Manually updating device drivers sounds like a tedious task for sure. Well, not anymore. Download and install the Advanced Driver Updater utility tool on your Windows PC, one of the best driver updater tools available online that is compatible with all versions of Windows including Windows 11/10/8.1/8 and 7 (both 32-bit and 64-bit).

The Advanced Driver Updater tool quickly scans, installs, and updates all the outdated drivers on your device. So, in just one click, you can install the latest drivers on your computer to experience improved PC performance.

Also read: How To Reinstall Mouse Drivers In Windows 10?

Solution 5: Run a Quick Scan

The presence of a virus, malware, or a corrupt file can also be a common cause of encountering the “mouse scroll not working” issue on Windows. Here’s how you can run a quick virus scan on your device using the Windows Security app.


Tap on the search icon placed on the Taskbar and type “Windows Security.” Hit Enter to launch the app.


Select “Virus and threat protection.”

Hit on the “Quick Scan” button to get started.


Solution 6: Clean your Mouse

Well, yes, there’s a huge possibility that your mouse may get stuck with dust over time. Hence, you can use a clean brush and a damp cloth to wipe its surface. Also, try replacing your mouse batteries and check if it helps!


Here are a few simple solutions to fix the “Mouse scroll not working” issue on Windows 11. You can use any of the above-listed solutions to resolve this glitch. If there’s a hardware problem and nothing helps, you can try using an alternative mouse or buy a new one.

Was this post helpful? Do let us know which troubleshooting method did the trick for you. Feel free to share your thoughts in the comments section.

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