How To Fix iPhone Unavailable: Resolve Security Lockout Screen On iPhone

In the ever-connected world we inhabit, our iPhones have evolved into indispensable companions, holding the key to our memories, work, and vital communications. And yet, encountering the “iPhone Unavailable lock screen” message can quickly turn our world upside down.

This security lockout screen, triggered by a multitude of potential factors, can be an alarming sight. Whether it’s due to a series of unsuccessful passcode attempts, a forgotten Apple ID password, or other security concerns, finding yourself locked out of your iPhone is an unnerving situation.

Don’t worry as we are here to guide you through a comprehensive solution, ensuring you regain access to your iPhone and safeguard your cherished data. From effective unlocking techniques to proactive security measures, we’ve got you covered. So, if you’re currently facing the iPhone unavailable message, try the below-listed solutions!

Let’s get started.

Also read: 10 Best Lock Screen Widgets Apps for iPhone And iPad

What is Security Lockout on iPhone?

Security Lockout or iPhone unavailable screen refers to a protective feature that activates after a certain number of unsuccessful attempts to unlock the device. This mechanism safeguards sensitive information from unauthorized access. Once triggered, the iPhone displays a message indicating it is “Unavailable” or “Disabled,” preventing further entry.

Depending on the circumstances, the lockout can be due to entering an incorrect passcode multiple times or forgetting the Apple ID password. Resolving the iPhone unavailable on lock screen issue typically involves specific steps to regain access while ensuring the device’s security remains intact.

Also read: iOS 17 Promises to Transform Your Locked iPhone into Smart Display

How to Resolve Security Lockout Screen Error on iPhone: 5 Solutions!

Solution 1: Erase iPhone (iOS 15.2 and Later)

If your iPhone is operating on iOS 15.2 or a newer version, and you have an active Wi-Fi or cellular connection, along with knowledge of your Apple ID and its associated password, you are in luck. You can use the “Erase iPhone” feature to reset your device with minimal disruption.

Here are the step-by-step guidelines to fix the iPhone unavailable lock screen issue:

Step 1: Opt for the ‘Erase iPhone’ option from the Security Lockout screen.

Step 2: Review the ‘Erase All Content & Settings’ screen and select ‘Erase iPhone’ once more.

'Erase All Content & Settings

Step 3: Input your Apple ID and password, then patiently await the restoration process.

Step 4: Adhere to the prompts on the screen to configure your iPhone, which may include the retrieval of data from iCloud.

Also read: How To Unlock iPhone Passcode Without Computer

Solution 2: Use the Find My iPhone Feature

If you possess an additional iCloud-linked device like a tablet or computer, you can employ the ‘Find My’ feature to unlock your iPhone. Originally intended for data erasure in cases of loss or theft, it necessitates prior activation and configuration in your iCloud settings.

Here’s a step-by-step guide to utilize this feature for data erasure and device reset:

Step 1: Access iCloud on your computer or tablet and log in with your Apple ID and password.

Step 2: Open the ‘Find My’ app and select your iPhone from the provided options.

'Find My'

Step 3: Opt for ‘Erase iPhone’ and confirm your choice to permanently delete all data and settings.

Step 4: Allow your iPhone to complete the erasure process, then follow on-screen prompts to reconfigure and restore your data from iCloud.

By following these steps you can easily resolve the iPhone says unavailable on lock screen issue.

Solution 3: Unlock your iPhone using iTunes

Unlocking an unavailable iPhone through iTunes is a reliable method when faced with the “iPhone unavailable lock screen” message. However, there might be instances where iTunes struggles to detect the locked iPhone. In such cases, follow these steps meticulously to restore your phone to its factory settings:

Step 1: Start by opening the iTunes application on your computer, or if you’re using a Mac, launch the Finder.

Step 2: Use a compatible USB cable to connect your unavailable iPhone to the computer. Ensure the connection is secure.

Step 3: Depending on your iPhone model, enter Recovery Mode. For iPhone 8 and later models, quickly press and release the Volume Up button, followed by the Volume Down button. Then, press and hold the Side (or Top) button until the recovery mode screen appears.

recovery mode

Step 4: Once in recovery mode, iTunes (or Finder) should recognize your iPhone and display a message indicating that it has detected a device in recovery mode.

Step 5: In iTunes (or Finder), locate your device and select the ‘Restore’ option. Confirm your choice when prompted. This action will erase all data on your iPhone and restore it to factory settings.

Step 6: Once the restoration process is complete, your iPhone will restart. Follow the on-screen instructions to set up your device, including restoring your data from a backup if desired.

By following these steps carefully, you can successfully unlock your unavailable iPhone using iTunes (or Finder).

Also read: Top 10 Best iPhone AD Blockers You Must Use

Solution 4: Use Siri

In certain scenarios, employing Siri can offer a potential workaround for the “iPhone Unavailable screen fix” issue, though it’s important to note that success with this method is not guaranteed. Here’s how to go about it:

Step 1: To initiate the process, activate Siri by holding down the Home button (for iPhones with a Home button) or the Side button (for iPhones without a Home button) until the Siri interface appears.

Step 2: Ask Siri to open an app that requires an active internet connection, such as the Weather app or Stocks app. This step is crucial, as it may prompt Siri to establish a network connection, potentially bypassing the lockout.

open an app

For example, you can say, “Siri, open the Weather app.”

Step 3: If Siri successfully opens the requested app, it signifies that the device has established a connection to the internet. This is a promising sign.

Step 4: Take advantage of this brief window of opportunity to connect to a Wi-Fi network, if available. With a network connection established, attempt to enter the correct passcode for your iPhone. If successful, you will regain access to your device.

Solution 5: Contact Apple Support

Contacting Apple Support can be a crucial step in resolving the “iPhone Unavailable” issue. The dedicated experts at Apple are well-equipped to provide tailored solutions and invaluable assistance.

When you reach out to Apple Support, you’re tapping into a wealth of knowledge and experience that can make a significant difference in your situation.


We’ve covered a bunch of ways to deal with the “iPhone Unavailable lock screen” issue. Whether it’s using iTunes, iCloud’s “Find My” feature, or giving Siri a try, each method has its strengths. And don’t forget about the helpful folks at Apple Support, who are there to guide you. Just remember, the best approach depends on your unique situation.

With a little patience and the right steps, you can get your iPhone back on track in no time! Follow us on social media – FacebookInstagram and YouTube.

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