How To Fix WSReset.exe Not Working On Windows

WSReset.exe is a built-in tool that runs through the Command Prompt. This tool acts as a troubleshooter for Microsoft Store which is the place where you can download new apps and update older ones. The tool was designed to clear cache problems and reset the settings of the Microsoft Store so that it runs properly without any issues and errors. However, there are chances that this tool might not work properly on your PC. Here are the methods you need to follow to fix WSReset.exe not working on Windows PC.

Also Read: Locked Out of Microsoft Store? Here’s How to Regain Access!

Methods To Fix WSReset.exe Not Working On Windows

Method 1: Launch WSReset.exe As An Administrator

For successful operation, WSReset.exe requires administrator rights. It might not be able to clear the Windows Store cache if you’re not running it as an administrator. Make sure you’re logged in as a Windows administrator before trying to execute WSReset.exe once more to solve this problem.

Also Read: How To Fix The Server Stumbled Microsoft Store Error

Method 2: Activate The Store Troubleshooter

Corrupt system files or problems with Windows Store applications might potentially cause this issue. Windows has an inbuilt troubleshooter to address these difficulties, which locates and fixes faults with the Store program. Use the procedures listed below to launch the troubleshooter.

Step 1: Press Win + I to launch the troubleshooter.

Step 2: Click on System tab in the left pane.

Step 3: Next, click on Troubleshoot on the right side and then click on Other Troubleshooters.

Other Troubleshooters

Step 4: Now, look for Windows Store Apps troubleshooter and then click on the RUN button.

Windows Store Apps troubleshooter

Any problems that are already present are found and fixed when the troubleshooter runs the scan. After completing that process, restart your computer and attempt to launch WSReset.exe once more.

Also Read: How To Re-Register Microsoft Store Apps On Windows PC

Method 3: Repair/Reset Microsoft Store

If WSReset.exe still isn’t working, there’s a potential that the Windows Store application is broken or not working properly. Try repairing and resetting the Windows Store in that instance. This will return the application’s settings to their default state and frequently fixes issues.

Step 1: Press Win + I to open the Windows Settings.

Step 2: Click on Apps tab in the left corner.

Step 3: Next, click on Installed Apps and a list of apps will appear on the screen.

Installed Apps

Step 4: Locate Microsoft Store and click on the three dots next to it.

Locate Microsoft Store

Step 5: Choose Advanced Options and then scroll down to the Reset section.

Choose Advanced Options

Step 6: Click on the Repair button first and then click on the Reset button.

Also Read: How To Fix ‘There Has Been an Error’ in Microsoft Store

Method 4: Clear Store Cache Via Registry

If WSReset.exe is still giving you problems, try deleting the Microsoft Store cache in the registry. This removes any temporary files, settings, or preferences that could be the root of the problem. Here are the steps:

Step 1: Press Windows + R keys on your keyboard to open the RUN command.

Step 2: Enter “cmd” in the text box and then press Ctrl + Shift + Enter to launch the Command Prompt in admin mode.

Step 3: Copy and paste the below mentioned command and hit the Enter key.

wmic useraccount get name,sid

wmic useraccount

Note: All user accounts on your computer will be listed when you run this command. Copy your user account’s SID by finding it.

Step 4: Next, Open the RUN box again by pressing Win + R and type “Regedit” followed by the Enter key.

Step 5: Now, copy and paste the following path in the address bar of the Registry Editor.


Step 6: Locate AppxAllUserStore registry key in the left panel and expand it.

Step 7: Now, locate the SID you had noted in Step 3 and select it and then delete it.

locate the SID

Step 8: Exit the Registry Editor and reboot your computer.

Also Read: How to Fix Microsoft Store Error 0x80131505 on Windows 11

The Final Word On How To Fix WSReset.exe Not Working On Windows

One popular tool among Windows users is WSReset.exe. Despite being straightforward, if it doesn’t successfully reset or wipe the Windows Store, it may be difficult to diagnose the problem. Hopefully, it’s only a system issue that you can resolve by following the advice in this post.

Please let us know in the comments below if you have any questions or recommendations. We would be delighted to provide you with a resolution. We frequently publish advice, tricks, and solutions to common tech-related problems. You can also find us on Facebook, Twitter, YouTube, Instagram, Flipboard, and Pinterest.

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