How To Fix HBO Go or HBO Now Not Working Issue?

No one is estranged from the name and fame of HBO today! Content like series and movies are abundant and a perfect source to get entertained with multiple genres like comedy, romance, animation, horror, biographies and what not. After all, who can get over the hangover of ‘Game of Thrones’, ‘Veep’ and ‘Chernobyl’?

Now the major issue comes up when HBO GO is not working and that caramel popcorn with coke remains back on the couch for the rest of the night.

No worries keep it all stacked for the time being and follow ahead to learn what could be done as of now!

Movie night

Ways Fix HBO Now or HBO Go Not Working Issue

1. Very Obvious: Recheck The Login And Password

Well, you need to contact your cable or satellite TV source directly if email or password has been skipped for your TV provider. This case is applicable to HBO GO users.

When it comes to HBO Now users having a username and password issues, ask the HBO service to provide you an email address for login and reset your password.

Those who have entered HBO Now through Amazon Prime Video or Hulu and your HBO Now is not loading, provide your email address & password of these mentioned platforms only.

2. HBO Go Or HBO Now Not Working On Phone/Tablet

 When browsing HBO Go or HBO Now through your smartphone or tablet is not responding the natural way, there are few steps you can take to resolve the issue.

  • Recheck The Internet Connectivity: Apparently, yes! This is the most common reason you might not be able to enjoy your shows and feel that HBO Now is not loading. There might be glitches in cellular network connection, consider skipping to the Wi-Fi signal then. You shall try turning off and, on the phone, back again.
  • Manage Applications In Your Phone: You can try clearing the application cache to fix the bugs or hanging of the phone.

iPhone and iPad users can open the HBO GO or HBO Now app, move to its Settings and choose ‘Clear temporary files’.

Android Users: You need to visit Settings > Applications > Manage Applications. Here, select HBO GO or HBO Now and clear cache by tapping on the ‘Clear Cache’ option.

Tip Of The Day: If Android users are facing sluggishness in the working of the phone and need to clean junk, extend battery life along with managing applications in the simplest way can rely on Android Cleaner straightaway.

Android Cleaner

  • Latest Version: You need to make sure that your app is updated to its latest version when HBO GO or HBO Now is not loading. Usually, the latest versions have their bugs fixed and create no such loading issues.

3. HBO Go Or HBO Now Not Working On Home TV


A set of all the fixes mentioned below can help in solving a lot of major issues when your favorite shows are down because HBO GO is not loading.

  • Consider restarting your TV, set up box, mobile handset, or game console and the streaming problem might simply solve out.
  • A trial over router can make significant changes. All you need to do is turn off the router/modem, wait for a minute or so, restart it and check if HBO GO or HBO Now is back on track.
  • Reinstall HBO apps once again after uninstalling them to unclog the issues.
  • Check the router position and make sure that signals are not blocking up. Along with all these steps, do not forget to check cables connected to your TV whether they are well-attached or not.

What Else Might Be The Reason Of HBO GO or HBO Now Now Working?

This could be the last thing to note and it happens very rarely that HBO Go & HBO Now are not working because of actual problems with the platform. You can surf the detector sites to find out if there are such issue and status of their fixing.


We all know the craze and love for the platform within people and hence, this guide on what to do when HBO GO and HBO Now is not working. Along with this, let us also tell you what to do if these channels are not accessible in your region.

Virtual Private Network or VPN is your last resort solution to access blocked content from any region in the world.

Consider checking this list:

We believe that this article has helped in finding the solution for the issue of HBO GO and HBO Now not loading. If you wish to share your views upon the same, the comment section is right below a few scrolls. Alongside, do not forget to like us on Facebook and Twitter.

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