Gmail Account Not Receiving Emails: What To Do? (2023 Fixes)

If you face difficulties in sending or receiving emails through Gmail, you need to follow these step-by-step troubleshooting strategies to fix the problem.

Why Am I Facing the ‘Gmail Account Not Receiving Emails’ Problem?

Several users are complaining about their Gmail not working properly & facing issues while receiving emails, mainly. If you are also dealing with the same problem, this might happen due to the following reasons:   

• Using the wrong credentials.

• Connectivity issues.

• Wrongly configured Email filters.

• Insufficient Gmail storage.
• Or maybe server outages.

Whatever be the reason, we are listing out a few potential solutions that will help you resolve the ‘Gmail Account Not Receiving Emails’ problem!

What To Do?

Here are some fruitful workarounds that can help you resolve the issue.

METHOD 1- Check If Gmail Is Down

There might be a probability that Google servers are suffering outages (which is quite a common scenario these days). Hence, Gmail services must also be temporarily down. To check whether servers are down, navigate to the Downdetector website and enter the keyword – Gmail!

Hit the Enter button and click on Gmail to see if the service is facing an outage. If that’s the case, wait for Google to resolve the issue.

METHOD 2- Try Using Different Web Browser

Try opening your Gmail account using another browser, and check if the problem persists. There are a variety of lightweight and private browsers available in the market. But we would highly recommend using Brave Browser. 

It has an in-built Ad-Blocker and is completely privacy-focused. Unlike Google Chrome browser, it doesn’t share your data or track your online activities. It’s worth mentioning that Brave offers a much safer environment than other competitive options in the category; it is the fastest and even pays you for surfing the web. Wondering how? Check out the full story here!

METHOD 3- Check & Free Up Your Gmail Storage

Well, if you are no longer able to receive emails on your Gmail account, chances can be you are out of your Free Space Quota. So, try checking your storage, and if it is full, you need to upgrade your storage plan as soon as possible.

• Launch your Gmail account.
• Select the set of emails you no longer need and hit the Delete button.
• You can remove lots of emails from the Spam section.
• Though Gmail will start deleting emails that are stored in Trash for more than 30 Days.
• But for now, if you are facing a “Gmail account not receiving emails,” you should consider emptying your Bin also to grab more storage.

You Might Want To Read This: How To Keep Your Google Drive Duplicate Free?

METHOD 4- Clear Email Filters

Wrongly set email filters can also block receiving emails from recipients. Therefore, verify your Gmail settings and delete the unnecessary filters.

• Launch the Gmail account.

• Go to the Settings by clicking the ‘Gear’ icon on the top-right corner > See all settings.

• Head towards the Filters and blocked addresses tab.
• Select all the filters listed on that tab and click on the Delete button next to each filter.

This would help you to resolve the rerouting emails problem to alternative folders such as All Mail. Hopefully, this successfully fixes the ‘Gmail account not receiving emails’ issue easily!

METHOD 5- Disable Email Forwarding

If you have enabled the Email Forwarding option previously, you need to turn it off to fix the Gmail not receiving emails.

• Launch the Gmail account.
• Go to the Settings by clicking the ‘Gear’ icon on the top-right corner > See all settings.
• Head towards the Forwarding and POP/IMAP tab.

• Simply hit the Disable forwarding option.
• Save the changes successfully!

Now check whether your Gmail problem is resolved or not. If you had no luck yet, don’t worry, here’s another thing you can do to fix the problem!

METHOD 5- Turn Off Firewall

Often, Firewalls can also block Gmail emails. Therefore, try disabling the security setting for a while to identify whether it is not the main culprit.

• Go to the Start menu.
• Navigate to the Settings.
• Click on the Update & Security > Windows Security & head towards the Firewall & network protection.
• From the Windows Security settings, select the Network profile.
• Under the Microsoft Defender header, turn off the Firewall feature.

Note: Disabling Firewall is not a great idea since it can open the door for threats and harmful content. We suggest using third-party antivirus solutions to enjoy 360-degree protection.