Google Find My Device Not Working? Here’s How You Can Fix It

In today’s fast-paced world, losing your phone can be a major inconvenience. Losing  access to your communication tools and personal information, coupled with the hassle of replacing an expensive device, compounds the issue. Fortunately, Google’s Find My Device app can help you locate your lost or stolen phone, making it an essential tool for every Android user to locate your lost or stolen device.

However, there may be instances when “Google Find My Device is not working” properly. This can be due to various reasons, such as outdated software, disabled settings, or network connectivity issues. If you’re facing this issue, don’t fret. Here are seven proven methods to troubleshoot and fix Google Find My Device.

Best Ways to Fix Google Find My Device Not Working on Your Smartphone

Google’s Find My Device feature provides an additional layer of security, allowing us to locate our devices with ease. However, like any technological marvel, it may encounter glitches occasionally.  If you’re facing the frustration of “Google Find My Device not working”, fret not! In this comprehensive guide, we’ll explore effective ways to troubleshoot and resolve the issue.

So, without further ado, let’s get started.

1. Turn On Location Services

use location

The first and foremost step in resolving Find My Device issues is to ensure that your device’s location settings are correctly configured. Navigate to your phone’s settings, select Security & location, and make sure that Location Services are enabled. Additionally, ensure that the high-accuracy mode is selected for more precise tracking.

2. Enable it Manually

google play

It might sound basic, but sometimes the solution lies in the most obvious places. Ensure that the Find My Device feature is enabled on your smartphone.  If it’s already enabled, try toggling it off and on to refresh the connection. Even if your phone’s location is turned on, you still need to enable the Find My Device feature explicitly. To do this, go to Settings > Security > Find My Device and make sure the toggle is switched on.

3. Verify Your Internet Connection

If your smartphone lacks an Internet connection and is unable to communicate with Google, merely enabling location services won’t be sufficient. In such instances, users may encounter the “Can’t reach device error” when utilizing it. Google Find My Device relies on an active Internet connection to function properly. If your device is not connected to the web, the tracking feature won’t work. Ensure that your Wi-Fi or mobile data is turned on and that your phone has a stable Internet connection.

Read Also: How To Fix Wi-Fi Calling Not Working On Android

4. Disable Battery Saver or Power Saving Mode

Battery Saver

Battery optimization features on some devices may restrict the background activities of certain apps, affecting the performance of Find My Device. If Google Find My Device continues to exhibit issues despite implementing the aforementioned suggestions, disabling the battery-saver feature on your smartphone is advisable.

Just swipe down from the top of your smartphone. Now tap the Battery Saver icon to deactivate it. Subsequently, assess whether the Find My Device functionality has been restored.

5. Force Quit and Relaunch the App

Force Quit and Relaunch the App

Sometimes, simply force quitting and relaunching the Find My Device app can resolve minor glitches or bugs. To force quit the app, open the Recent Apps menu and swipe up on the Find My Device app to close it. Then, relaunch the app from your app drawer.

6. Check Google Play Visibility

If Google Find My Device is not functioning as expected, it could be due to a prior action of hiding your phone on the Google Play website. To address this issue, follow these steps to unhide your smartphone on Google Play.

  • Launch a web browser on your PC/laptop and navigate to the Google Play website. If you haven’t already, sign in with your Google ID.
  • Select the profile picture located in the upper-right corner.

Check Google Play Visibility

  • Choose Library & devices.


Library & devices

  • Navigate to the Devices tab and ensure that the checkbox right next to your device is selected.


After successfully unhiding your device, it should now be visible on both the Find My Device website and the application.

7. Update the App and Your Android Version

Outdated software can often lead to compatibility issues and functionality problems. Ensure that you have the latest version of the Find My Device app installed. You can check for updates in the Google Play Store. Additionally, make sure your Android operating system is up to date. Go to Settings > System > System Update and check for available updates.

System Update

If you’ve tried all of these troubleshooting methods and Google Find My Device is still not working, you may need to contact Google Support for further assistance. They can provide more in-depth troubleshooting steps or identify any underlying issues with your device or account.

Fixed: Google Find My Device Not Working on Android Devices

Remember, Google Find My Device is a valuable tool for locating lost or stolen Android devices. Following these seven steps, you can troubleshoot and fix the problem, ensuring that your device is always within reach, even in challenging situations.

We hope these tips help you fix the Google Find My Device issue. If you have any other questions, please feel free to leave a comment below.

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