How To Fix Wi-Fi Calling Not Working On Android

Struggling with Wi-Fi calling issues on your Android phone can be frustrating, especially when you need to make important calls or access the internet without a stable cellular network. If you’re experiencing the dreaded “Wi-Fi calling not working” error message, don’t panic! This common Wi-Fi calling issue on Android can be resolved with a few simple steps that we’ll walk you through. By the end of this guide, you’ll be back to making calls and surfing the web with ease.

So, let’s dive in and fix this Wi-Fi calling problem once and for all.

But before we jump straight towards fixes let us first take a look at possible reasons why you are getting the error in the first place.

Reasons Behind “Wi-Fi Calling Not Working on Android”

There can be several reasons why you are getting this error. Some of the most common causes include:

  1. Weak or unstable Wi-Fi signal
  2. Outdated Android software or firmware
  3. Disabled Wi-Fi calling feature in the device settings
  4. Corrupted cache or data of the phone app
  5. Incorrect settings of the Wi-Fi calling feature
  6. Network configuration issues
  7. Insufficient permissions granted to the phone app
  8. Hardware issues with the device, such as a damaged Wi-Fi antenna or chip.

Fix Android Wi-Fi Calling Not Working

Method 1: Check Your Wi-Fi Connection

Before diving into more complex solutions, it’s essential to check your Wi-Fi connection. Ensure that your Wi-Fi network is up and running, and your phone is connected to it. Sometimes, the Wi-Fi calling feature may not work correctly due to a weak or unstable Wi-Fi signal. If you’re facing Wi-Fi connectivity issues, try resetting your router, or moving closer to the access point to ensure a better signal strength.

Method 2: Update Your Android Software

If your Wi-Fi calling feature is still not working, it’s time to check for software updates. An outdated operating system may result in Wi-Fi calling problems.

To check for software updates, go to the Settings app on your Android device, scroll down to System, and click on System Updates. If there are any pending software updates, download and install them.


system updates

Read Also: 7 Reasons Why Android Apps Are Running Slow & How to Fix It

Method 3: Enable Wi-Fi Calling

It’s essential to ensure that the Wi-Fi calling feature is enabled on your Android device. To do this follow the steps below:

1. Go to the Settings

2. Click on Network & Internet or Wi-Fi & Internet.

Network & Internet or Wi-Fi

3. Tap on SIM & network or Mobile network.

Mobile network

Wi-Fi calling

4. Click on your active SIM card and select Wi-Fi calling.

5. Toggle on the switch to enable the feature.

Toggle on the switch

Also, ensure that your device is compatible with Wi-Fi calling by checking with your carrier. Some older phone models may not support Wi-Fi calling, so it’s crucial to check compatibility first.

Method 4: Reset Network Settings

If the Wi-Fi calling feature is still not working, resetting your network settings may help. This process resets all the network settings to default, which can fix any issues caused by incorrect network configurations. To do this follow the steps below:

1. Go to the Settings

2. Click on System, then select Reset options.

reset option

3. Click on Reset Wi-Fi, mobile & Bluetooth.

Reset Wi-Fi

4. Tap on RESET SETTINGS to confirm.


Read Also: 6 Ways to Stop Bluetooth from Turning On Automatically on Android

Method 5: Clear the Cache and Data of the Phone App

Clearing the cache and data of the phone app may also fix the Wi-Fi calling issue. This process will remove any corrupted data that may be interfering with the app’s functionality. To clear the cache and data follow the steps below:

1. Press and hold the Phone app for a sec and then choose App info.

Phone app

2. Click on Storage & Cache option.Cache option

3. Tap on Clear Storage and Clear Cache option one by one.

Clear Storage

Method 6: Switch to a Different Wi-Fi Network

If you’re having trouble with Wi-Fi calling, you may want to try connecting to another Wi-Fi network. If multiple networks are available, switch to one and see if the issue is resolved. For example, if you are making a Wi-Fi call from a cafe and it does not work, try checking if it works on your home network after returning. By switching to another Wi-Fi network, you may be able to identify if the problem is specific to a particular network or device. Then take appropriate action accordingly.

Method 7: Contact Your Carrier

If you’ve attempted all the potential fixes and Wi-Fi calling is still not working, it might be time to seek additional assistance from your carrier. They may have access to additional resources and tools to help diagnose and resolve the issue. It’s possible that the problem could be related to your carrier’s network or policies, and they may need to make changes on their end to enable Wi-Fi calling. Contacting your carrier can be a good option when all other troubleshooting steps have been exhausted.

Fixed: Wi-Fi Calling Not Working

While Wi-Fi calling is an amazing service, Wi-Fi calling not working on Android can be a frustrating issue, but with these simple steps, you can quickly fix the problem.  By following these steps, you’ll be back to making calls and browsing the internet with ease. Don’t let Wi-Fi calling issues stress you out; try these simple solutions today.

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