Avast SecureLine VPN Not Working Issue Solved (2023)

Introduction – Avast SecureLine VPN

For those who love online freedom, Avast VPN is an excellent Virtual Private Network service that secures your Internet connection with military-grade encryption and helps you enjoy fast speed, access geo-restricted content, and secure up to five devices, without any hassles. But despite its feature set and benefits, Avast SecureLine has frequent connection drop issues and poor customer service support, makes users search for its alternatives & other Fast VPN Services for Windows, Mac & other devices.

Why Is Avast VPN Not Working?

Here are some reasons for Avast SecureLine VPN Not Responding properly:

  • Improper Internet connection.
  • Using outdated or corrupted versions of Avast utility.
  • Interference of third-party programs.
  • Full or overloaded location, when establishing connection.
  • Not using the appropriate subscription model of VPN.

How To Fix Avast SecureLine VPN Not Working Issue?

Before starting with any of the troubleshooting workarounds, make sure that you are logged in as an Administrator.

Follow the instructions below to start fixing Avast VPN not responding properly:

METHOD 1- Check Internet Connection

One of the major reasons for Avast SecureLine VPN not working is problems in your network. Sometimes, these VPN clients are also not allowed to run on the network by ISP itself. Therefore, you need to check that all the proxy servers are active.

Additionally, try restarting your router (give it at least a 1-minute break, before you plug in everything in place). Once all the temporary configurations are cleared, you’ll be able to use the VPN solution properly. Simply connect to your Internet again and check if the Avast VPN problems are resolved or not.

METHOD 2- Change VPN Location

Avast SecureLine doesn’t have multiple servers to connect to. So, there might be a probability that the very server you are trying to establish the connection with, has become overloaded. Therefore, try changing your location and connect to an alternate serve location.

To do so: From the Avast SecureLine main dashboard, click on the Change Location button > Select an alternate server location.

Avast SecureLine VPN Not Working

Alternatively, you can rely on a Systweak VPN client that offers a generous collection of servers with an impressive network of 4500+ servers in more than 200 locations and 53+ countries worldwide.

Turn Off Third-Party Antivirus Software

METHOD 3- Turn Off Third-Party Antivirus Software

Several third-party Antivirus applications can also conflict with Avast VPN and result in connection errors. To fix the issue, you can try turning off your antivirus tool before you connect with Avast SecureLine VPN.

To quickly disable antivirus solution on your Windows system, right-click on the Antivirus utilities’ system tray icons and choose the option such as Turn off or Disable to deactivate the security service from running on to your PC.

Turn Off Third-Party Antivirus Software

Well, if you choose the right antivirus software, you’ll certainly be free from common conflicts and interference that arise between Windows programs, now & then. So, before you install any run any Antivirus solution on your PC, follow our step-by-step guide on Top Things To Consider Before You Choose The Right Antivirus Program!

METHOD 4- Reinstall Avast VPN

Reinstalling the VPN program is another potential fix to resolve the ‘Avast SecureLine Not Working’ problem. Doing so will also help you get the latest version of the software (probably bug-free & with updated functionalities).

To reinstall Avast SecureLine VPN: Launch Control Panel > go to Programs and Features > From the list of utilities > Find Avast SecureLine VPN, right-click and choose Uninstall option. Follow the on-screen instructions to completely remove the VPN from your desktop securely. Restart the PC if needed and navigate to the Avast site to install the latest version of Virtual Private Network on your PC.

Reinstall Avast VPN

METHOD 5- Try Different VPN Service (Recommended)

If none of the workarounds mentioned above resolves your issue ‘Avast SecureLine VPN Not Working’, we suggest using an alternative to the Avast VPN, which is reliable and equipped with advanced algorithms, so that you do not face connection drops.

Systweak VPN is a genuine solution that helps you mask your IP Address, avoid ISP Throttling, censorship while travelling, a dedicated Kill Switch functionality to ensure no revelation of personal information, no matter if the connection drops & so on. It allows you to access geo-restricted services like Netflix and you can stay assured about safe file transferring at great speed with the AES-256 encryption technique. What’s more? You can read about Systweak VPN in detail here!

systweak vpn

Frequently Asked Questions – Avast VPN

Q1. What Are The Minimum System Requirements For Avast SecureLine VPN?

  • 256 MB RAM or Above
  • 300 MB Free Space
  • Active Internet connection
  • Windows 10, Windows 8, 8.1, Windows 7 SPI or Later (32 bit or 64 bit)

Q2. Why Can’t I Access Emails When Avast SecureLine VPN Is Activated?

You may experience annoying problems while sending emails when VPN is activated (when using clients like Outlook, Thunderbird, Apple Mail, etc.) You can check out the troubleshooting article on their support page.

Q3. How Do I Resolve ‘Sorry, the SecureLine VPN Server Has Refused Your License File’ Error?

Well, you might receive this error message, if your account gets temporarily suspended due to a violation of terms according to the EULA of the company. In such a scenario, you need to get your account reactivated by contacting the Avast Support team.  

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Help & Support

Was this post helpful? Do you know any other workaround that can help in troubleshooting the ‘Avast SecureLine VPN Not Working’ problem? If yes, share it with us in the comments section below! Also, if you are facing any other software or hardware-related issue, you can leave a line below, or write to us at [email protected]

You can also connect with us on our Social Media Handles Facebook, Twitter & LinkedIn!


  • comment_avtar
    Thank you for sharing an alternative to Avast VPN, I will try SystweakVPN and will see if it works.

    3 years ago

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