How To Fix Windows Login Error 0x80280013

Windows provides four distinct methods for logging into your computer: PIN login, security key, facial recognition, and fingerprint recognition. While most of the time all of these options function well, if you attempt to sign in using your PIN, you can encounter the 0x80280013 problem.

Unsupported Windows updates are primarily the reason for this error, although occasionally a more serious problem may arise that necessitates extensive investigation. As a result, if you encounter Windows login error 0x80280013, follow these instructions to resolve the problem.

Also Read: Steps to Change the Windows Login Screen Message & Font

Expert Recommended Methods On How To Fix The Windows Login Error 0x80280013

Update Windows Updates

Downloading the most recent Windows update is the first thing you can do to get rid of the error code. It’s possible that a flaw in the current Windows version is what caused the problem. Downloading all available Windows updates to fix this problem.

Step 1: From the left side of the Settings menu, select Windows Update.

Step 2: To check for updates, click.

Step 3: Windows will now look for and show every uninstalled update. Installing them is a good idea.

Also Read: How To Fix Windows Update Troubleshooter Not Working

Ngc Folder Cleanup

There are other ways to unlock your computer, as was already discussed. However, if you use a PIN code, your computer will make a special folder to house all of the PIN data. The Ngc folder is the name of this location. The Ngc folder, however, occasionally becomes damaged and prevents you from logging into your computer. You must empty the Ngc folder’s contents in order to remedy this. This is how:

Step 1: Press Win + R to open the RUN box and paste the following path followed by the Enter key.


Step 2: The Delete icon can be found in the context menu when you right-click on the Ngc folder.

Windows Login Error 0x80280013

Also Read: Sign In Options not Working on Windows 11?

Adjust The TPM Settings

Cryptographic keys are used by the Trusted Platform Module (TPM) to protect and secure your machine. To use Windows PIN login, TPM hardware-layer encryption must be enabled. How to enable it is as follows:

Step 1: Enter tpm.msc into the Run dialogue box followed by the Enter key.

Step 2: Select Prepare the TPM from the context menu after clicking Action in the top bar of the TPM management window.

Windows Login Error 0x80280013

Step 3: For the changes to be saved, restart your computer.

Note: Don’t worry if the “Prepare the TPM” option is greyed out; that just indicates TPM is set up on your machine already.

Also Read: What is a TPM and Why Windows 11 is forcing everyone to use TPM chips

Turn Off Fast Startup

Disabling Fast Startup, a function that accelerates your computer’s boot time frequently resolves most boot or login issues. Fast Startup can be disabled in Windows in a variety of ways, but here is one of the simplest:

Step 1: Navigate to System and Security > Power Options in the Control Panel once it has been opened.

Step 2: In the left panel, click Select what the power button performs.

Step 3: Select the link labeled Change settings that are not available right now.

Step 4: Under Shutdown settings, uncheck the Turn on rapid startup box.

Windows Login Error 0x80280013

Step 5: To save changes, click.

Step 6: Now Fast Startup ought to be turned off. Restart your computer and attempt signing in once more.

Activate The Quick PIN Sign-In Feature

You can choose which domain user is permitted to sign in using a PIN code by utilizing the convenience PIN sign-in policy setting. No PIN login is possible if this setting is deactivated. By doing the following actions, you can enable this setting using Local Group Policy Editor:

Step 1: Enter gpedit.msc in the Run dialogue box after typing it in.

Step 2: Open the Local Computer Policy, Computer Configuration, Administrative Templates, System, and Login.

Step 3: Locate the Turn on convenience PIN sign-in option and double-click it.

Step 4: After clicking Enable, select Apply > OK.

Windows Login Error 0x80280013

Set A New PIN

Windows Login Error 0x80280013

There is nothing else you can do but reset the PIN if the issue persists. You can accomplish it by following the steps listed below:

Step 1: By hitting the Win + I hotkeys, you can access the Settings menu.

Step 2: Accounts can be selected on the left sidebar.

Step 3: Select the Sign-in option from the Account settings menu.

Step 4: Pick PIN from the drop-down menu by clicking it (Windows Hello).

Step 5: Choose ‘I forgot my PIN’ link.

Step 6: In the Microsoft account prompt, click Continue.

Step 7: Input the code that was sent to your email.

Step 8: Create a new PIN.

The Final Word On How to Fix the Windows Login Error 0x80280013

Login problems are fairly frequent on Windows. A corrupt NGC folder, an out-of-date Windows update, or the Fast Startup function could all be the blame. Whatever the root cause of the Windows login issue 0x80280013 may be, you may rapidly resolve it by using the aforementioned remedies.

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