Top Fixes for Netflix Not Working on Roku

Do you use Roku to stream Netflix? With a vast selection of films and TV series from major studios as well as original content, it is one of the best streaming platforms. Despite being accessible on all of the major smart TV platforms, many people have trouble using Netflix on Roku. Here are all the solutions to resolve Netflix not functioning on Roku if you experience a similar problem.

Also Read: Learn How To Unblock Channels On Roku

Expert Recommended Steps On How To Fix Netflix Not Working On Roku

Method 1: Verify The Network Connection

Please check your Roku’s network connection before we look at additional possibilities. The procedures listed below should be used to check the Roku Wi-Fi signal strength and network speeds.

Step 1: Select Settings from the Roku Home menu.


Step 2: Click Network and select About.


Step 3: Verify the Wi-Fi signal’s speed and strength.

Also Read: Is AirPlay Not Working on Roku TV? How to Fix it?

Method 2: Examine The Netflix Plan

If your Netflix subscription has ended, you can experience problems when using Roku to watch videos on Netflix. Use the Netflix website and update your payment information.

Step 1: Go to and use your login credentials to log in.

Step 2: Open Account by selecting your profile photo in the upper-right corner.

Step 3: Go to the Membership & Billing tab and verify your plan. Choose the “Manage Payment Info” option.

Membership & Billing tab

Step 4: Using the following option, change the payment method.

Also Read: 6 Best VPNs for Roku You Must Use

Method 3: Turn Off All Virtual VPNs

The fact that Roku does not enable VPN apps natively is another reason why Netflix does not function on the device. On the other hand, you can utilize your phone or laptop as a hotspot on Roku by installing a VPN on your home or business router. If you utilize any of these workarounds to connect to a VPN on Roku, Netflix might not function properly. Disable the virtual VPN and give it another go.

Also Read: 9 Best Browsers for Your Roku Device

Method 4: Restart The Roku Device

You can fix frequent Netflix issues and reload Roku. Most Roku streaming device owners leave their devices in sleep mode so they are ready to use in a matter of minutes.

Step 1: Navigate to Settings on Roku and select System.

Step 2: Click Restart after choosing Power.


Also Read: How To Connect iPhone To Roku TV

Method 5: Verify The Netflix servers

Roku and other devices cannot access Netflix if the servers are down. To verify the issue, go to Downdetector and type in Netflix. High outage graphs and customer complaints regarding the same are visible. You must wait for Netflix to resolve any server-side problems.

Also Read: How to Fix Roku HDCP Error or A Purple Screen?

Method 6: Roku Users Should Update Netflix

Uncommon Roku issues may be primarily caused by an old Netflix build. It’s time to upgrade to the most recent version of Netflix.

Step 1: Open Netflix on Roku and click the Roku star button.

Open Netflix on Roku

 Step 2: Install the most recent build by selecting Check for updates from the channel information.

Check for updates

Also Read: How To Setup YouTube On Roku?

Method 7: Reinstall Netflix

Reinstalling Netflix will allow you to use it on Roku without any issues.

Step 1: Select Streaming Channels from the Roku Home menu.

Streaming Channels

Step 2: Click on Netflix. Select “Remove channels.”

Remove channels

Step 3: Return and reload the Netflix menu.

Install Netflix, enter your login credentials, and start watching your favorite shows.

Also Read: How To Install & Watch Twitch On Roku

Method 8:  Upgrade RokuOS

Installed apps on your Roku device, such as Netflix, may not work properly due to an older RokuOS build.

Step 1: Open Roku Settings and select System.


Step 2: Choose Software Update, then install the most recent version of RokuOS.

Software Update

Method 9: Reset The Roku

Ultimately, you are left with no choice except to reset your Roku and start over if Netflix is still not working.

Step 1: Go to Roku Settings and select the System menu.

Roku Settings

Step 2: Click on the Advanced System Settings menu.

Step 3: To finish, choose Factory reset and follow the on-screen directions.

Factory reset

The Final Word On Top Fixes for Netflix Not Working on Roku

You can always watch your preferred Netflix series or film on your phone, tablet, or laptop. However, before you accept a mediocre watching experience on a tiny screen, utilize the aforementioned tips to restore your perfect Netflix configuration on Roku. You can also find us on Facebook, Twitter, YouTube, Instagram, Flipboard, and Pinterest.

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