Microsoft Phone Link app not working on Windows 11? You’ve come to the right place. We have listed a variety of workarounds to get the Phone Link app up and running again within no time.
Formerly known as “Your Phone,” the Microsoft Phone Link is a useful app that connects your Android device to your Windows PC. It offers you an interactive space that you can use to make calls, send and receive messages, and view your phone’s notifications, along with a bunch of other benefits. The Phone Link app on Windows helps you stay connected and keeps your data secured across devices.
Image source: Microsoft Support
So, if you are having trouble accessing your data on the Phone Link app, here are a few troubleshooting tips you can try. You can use the below-listed methods to fix any issues related to the Phone Link app to stay connected on the go!
Let’s get started.
Also read: How To Fix Slow File Explorer In Windows 11
How to Fix Microsoft Phone Link App not Working Issue
Solution 1: Manually Enable the Features
Unable to make calls or send/receive text messages on the Phone Link app? Well, manually enabling the app’s features might do the trick for you. Here’s what you need to do:
Launch the Phone Link app on your Windows 11 PC. Tap on the gear-shaped icon placed in the top-right corner to open Settings.
Switch to the “Features” section from the left menu pane. Toggle OFF and then Toggle ON all the features listed on the screen, one by one. Close the Phone Link app and relaunch it to check if the issue was resolved.
Solution 2: Allow App to Run in the Background
We will now check the app settings of Phone Link and allow it to run in the background. You need to grant the necessary permissions for the Phone Link app to function in the background.
Tap the Windows icon on the Taskbar and select “Settings.” Switch to the “Apps” section. Tap on “Installed Apps.”
Scroll down through the list of installed apps and look for “Phone Link.” Tap on the three-dot icon placed next to it and select “Advanced Options.”
Use the drop-down menu placed under “Background Apps Permissions.” Select “Allow” to make the Phone Link app run in the background.
Relaunch the Phone Link app and check if your data is being synced.
Solution 3: Review App Permissions on your Phone
For the “Phone Link” app to function in sync with your Windows PC, you must ensure that the ”Link to Windows” app on your Android is enabled and granted all the required permissions. Here’s how you can check for the same!
Locate the “Link to Windows” app on your Android device, long-press on the app, and select the “App info” option. Select “Permissions.”
Tap on each entry including Calls, Cameras, Contacts, Music and Audio, and Notifications, and then select “Allow”.
Now, go back to one level and then select “Battery”. Tap on “Unrestricted” so the app can run in the background without restrictions.
Solution 4: Unlink your Device and Connect Again
Launch the Phone Link app on your Windows PC. Tap on the gear-shaped icon to open Settings.
Switch to the “My Devices” section from the left menu pane. Tap on the three-dot icon placed next to your phone and select “Remove.”
Exit all windows, relaunch the Phone Link app, and then connect your Android phone again to start afresh.
Solution 5: Run the Windows App Store Troubleshooter
Open the Settings app on your Windows 11 device. Switch to the “System” tab and then select “Troubleshoot.”
Tap on “Other Troubleshooters.”
You will see a list of Windows built-in troubleshooters. Scroll down and look for the “Windows Store Apps” troubleshooter. Hit on the Run button placed next to it.
Solution 6: Reset the App
Tried the above-listed workaround, and still no luck. Well, resetting the app might help! Here’s what you need to do:
Launch the Settings app and head to Apps> Installed Apps> Phone Link app.
Tap on the “Reset” button.
Reboot your device and then check if the issue was resolved.
This wraps up our guide on how to fix the “Microsoft Phone Link app not working” issue on Windows 11. Microsoft Phone Link is a powerful application that keeps your Android device connected to your Windows PC. A pretty convenient app, isn’t it? You can use any of the above-listed solutions to get the app up and running again to stay connected on the go!