How to fix YouTube App Keeps Crashing Issue

Android phones are loved by millions as they have innumerable apps and games that make us go crazy for them. One of the famous and most downloaded apps is YouTube. YouTube allows us to share, upload and watch our favorite videos. It is an addiction for our generation. What if you are enjoying Russel Peters’ videos and suddenly the YouTube app crashes on you, irritating right? It is very annoying when you don’t know how to fix YouTube app crashing on your Android.


Fortunately, we have a solution for YouTube app not loading, here are a few tips to get your YouTube working on Android phone.

Before, getting to know the steps to fix it, let’s understand why it happens in the first place to avoid the future hassle. There can be several reasons why your YouTube app is not working. The application is not up to date; your OS needs is pending for an update; you don’t have enough space on your phone, or your phone is choked up with cache.

How to fix YouTube App Keeps Crashing Issue

Here are a few ways to fix the YouTube app crashing on your Android:

1. Restart and resolve:

As the title suggests, you need to restart the device and this step may resolve your issue if there were too many applications running in the background, clogging the space on the phone, however, if the issue persists, you need to try the other steps as well.

2. Update YouTube to the latest version:

The application may crash if it is not up to date. You should make sure that you have the latest version of the app installed. Developers constantly work on improving the apps that’s why they provide update to enhance the app’s features. You can update the app by these steps:

  • Open Google Play.
  • Click on Menu icon (three horizontal lines) and select My Apps & Games.
  • Under My Apps, you will find all the apps listed.
  • Apps that need to be updated are shown first with the update tab in front of it.
  • Please Update all the essential apps which help to function your Android phone.


3. Check for sluggish Internet connection:

A slow connection can be one of the reasons of crashing YouTube app. When you are using Wi-Fi connection at home and suddenly you need to step out for a quick errand, the internet connection will be switched from Wi-Fi to 3G, the device might not be able to adjust that frequent, it might result in crashing of the app. To avoid it, it is advised to close the app and restart whenever you switch internet connectivity. On the other hand, if you are using Wi-Fi and the app crashes, try these troubleshooting steps:

  • Toggle Wi-Fi and Airplane Mode.
  • Restart the device and router.
  • Try to connect to another network.

If the app still crashes, please try the next step as well.

4. Clear Cache and Data:

If watching and uploading video is your passion, you most definitely use YouTube many times a day. Cleaning cache should be a basic hygiene to make the app run smoothly and it will not let the app crash. For cleaning cache, you need to follow the steps:

  • Go to Settings.
  • Tap on Apps. A list of apps installed will appear.
  • Find YouTube app and tap on it.
  • Tap on Clear Cache.
  • Tap on FORCE STOP and launch the application again.


You cleared the cache and the application still crashes on you, then you can clear the data as well. However, clearing data may also remove the customized settings on the app. After this step, the app will be like the way it used to be when first installed on the phone.


5.  Wipe Cache Partition:

Not able to use YouTube till now, Wiping Cache Partition may be the option that could work for you. This step will remove all the temp files and it will free up the space on your Android device. Here are steps you need to follow to fix  YouTube app not working issue.

  • Power off the device.
  • Press the combination of the keys whichever works for your phone to start the device in recovery mode.
  • Use Volume button to navigate and Power button to select.
  • In Recovery mode, select Wipe Cache Partition. Once it is done, please restart the device.

6. Clogged up space on your phone:

Insufficient space on the phone can also be a reason for your YouTube app crashing. To resolve the issue, you should uninstall the unwanted apps and remove files or videos which you may not want to keep. For uninstalling apps, you can follow these steps.


  • Go to Settings
  • Navigate to Apps
  • Tap on Downloaded App
  • Select the app, you want to uninstall.

7. Reinstall the App:

Still, the app is misbehaving, sometimes uninstalling and reinstalling can do the trick. Try it!

8. OS needs an update:

The older version of OS can also be a reason for crashing app. Please ensure that your device is running on the latest version of Android supported. The up to date version will not only enhance the performance of your Android but also stop the apps from misbehaving. You can update the OS by following these steps:

  • Navigate Settings.
  • Search for About Phone.
  • Tap Software Update or System update.

9. Reset the device:

If nothing works and you are still figuring out as to why YouTube is not working in my phone, don’t worry, we have a good old trick to factory reset the phone to resolve all the underlying software issues along with YouTube app not working.

  • Go to Settings
  • Scroll to Backup and Reset
  • Select Factory Data Reset
  • Tap on Reset phone.

Note: Please take a backup of your important data before performing this step.

See Also: How to Factory Reset your Android Smartphone

We have listed a few things that can be done to avoid the crashing and freezing of YouTube app as well. Keep these in mind, the next time you use YouTube.

  • Don’t use too many apps running along with the app as it would increase the background processes and slow down the speed of the phone.
  • Stick to regular cleaning of cache and data for the smooth functioning of the app.


  • comment_avtar
    thank you very match this really helped me solving my problem … ^^

    7 years ago
  • comment_avtar
    hello dear, you just may have fixed my youtube problem. when I click on a song on youtube, it started powering my moto g4 off. did a factory reset and restore and it did it again! so I found you, emptied the cache and now it’s ok. LoL, will see how it goes. just wanted to thank you in case it actually stops with the dang powering off. 😉 Hoping… so far, 11 minutes later it’s ok. will Thank you anyway, people like you are such a huge help to others in need. God Bless you dear † ?

    4 years ago
  • comment_avtar
    Chris Dann
    No one explains how to back up data!!

    3 years ago
    • comment_avtar
      Preeti Seth
      Dear Chris, You can set up your phone to automatically back up your files. 1. On your Android phone, open the Google One app Google One. 2. At the top, tap Storage. 3. Scroll to the device backup section. If this is your first phone backup: Tap Set up data backup. If this isn’t your first phone backup: Tap View details. 4. To see your backup settings, tap Manage backup. 5. Choose your backup settings. In addition to this, you can read our previous post on the Best Android Backup Software

      2 years ago
  • comment_avtar
    My youtube app is very erratic. Video window keeps minimizing. My galaxy tab A8 is brand new. I’ve tried all these steps and nothing has worked. Any other suggestions? Once again, I have tried all the steps listed above.

    2 years ago
    • comment_avtar
      Preeti Seth
      Hello Kevin, It is unfortunate to note that none of the steps worked for you. We request you try uninstalling the app > restart phone and then re-install YouTube this has worked for users, facing a similar problem like yours. Alternatively, you can use Smart Phone Cleaner – Speed Booster & Optimizer app to optimize your phone. To know more about the app – read the complete review -

      2 years ago
  • comment_avtar
    Good to know thanks.

    2 years ago

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