ExpressVPN Not Connecting? 6 Ways To Fix

Express VPN not connecting? Unable to establish a VPN connection on your device? Well, don’t worry. You’re not alone (If hearing that makes you relieved in any way). Released back in 2009, Express VPN is a popular VPN service that is available for multiple platforms including Windows, macOS, Linux, Android, and iOS. This British-based VPN service offers you advanced security features and proves out to be one of the most secure VPN tools that mask your IP address info from intruders. 

ExpressVPN won't connect
Image source: Tech Times

So, if you have already subscribed to this VPN service and if you’re stuck with the “Unable to Connect” error message, here are a few troubleshooting tips that will allow you to fix the “ExpressVPN stuck on connecting” issue on any device. (Windows, Mac, Android, or iOS)

Also read: ExpressVPN vs Cyberghost vs Systweak VPN

Express VPN Won’t Connect? Here’s the Fix!

Let’s discuss a few workarounds that will get the Express VPN service up and running right away.

#1 Check Your WiFi Connection

ExpressVPN stuck on connecting

Without a stable WiFi connection, you won’t be able to make the most of the VPN service. To ensure that you’re streaming the Internet via VPN, you certainly need an active, speedy WiFi network. So, if the Express VPN suddenly stops working or if you’re unable to connect to the VPN service, we advise you to check your Internet connection thoroughly to be sure that your device is receiving an ample amount of bandwidth.

Also read: 4 Efficient Ways to Fix VPN Error 619

#2 Update the VPN App

Is there any chance that you’re operating an outdated version of the Express VPN app on your device? If yes, then we recommend you download the latest version of the VPN from the manufacturers’ official website. 

After updating the Express VPN app, log in to your account to check if you’re still stuck with the “ExpressVPN stuck on connecting” issue.

Also read: Best VPN For Windows 10, 8, 7 PC – (Free & Paid)

#3 Disable Antivirus Software/ Windows Firewall

Did you know a lot of antivirus software, third-party apps, and Windows Firewall are capable of interfering with your VPN connection? Yes, they might even block your VPN connection at times! To fix this, you can try disabling the antivirus software or Windows Firewall temporarily. Once you’ve disabled these programs, launch the Express VPN app and check if you’re still facing connection issues. 

Also read: How To Enable/Disable Mac Firewall

#4 Switch to a Different VPN Protocol

Express VPN not connecting
Image source: Privacy Affairs

Each VPN service offers you a variety of VPN protocols to choose from. Usually, the Express VPN service picks the protocol automatically and sets it as default. Some of the most popular VPN protocols are TCP (Transmission Control Protocol), UDP (User Datagram Protocol), IKEv2, and L2TP. If you’re unable to set up a connection on Express VPN, you can try switching to a different VPN protocol (The one to which you’re not currently connected). Switching to a different VPN protocol may quickly help you resolve the connectivity troubles that you’re facing while using the VPN service on your device. 

#5 Pick a Different Server Location

Express VPN not connecting

We’re all pretty much aware of how a VPN works, right? You launch the VPN app, pick a remote server location, and connect to the web anonymously as your IP address information is hidden on the servers. Express VPN offers you unlimited bandwidth across 164 remote locations around the world. Express VPN not connecting to any specific remote server location? Well, try switching to a different location and see if it gets your VPN service up and running. 

Here’s a complete guide on how to choose the best server location on Express VPN for streaming

#6 Run a VPN Diagnostic Test

Tried all the above-mentioned workarounds and still no luck? Most of you must not be aware but Express VPN allows you to send the diagnostic file to their support team as they offer you possible resolutions based on the issue. 

To send the diagnostic information file, follow these quick steps:

Windows and Mac:

  • Tap the three horizontal lines icon to open Settings, select “Help and Support”. 
  • Tap on “Diagnostic Information”.ExpressVPN won't connect
  • Hit the “Contact Support” option and then type in the exact issue that you’re facing in the textbox.
  • Check on “Include the details about recent connection errors or include diagnostic information”.
  • Sit back and relax and wait till you hear from Express VPN’s support team. They will reach out to your registered email address with possible workarounds to resolve the issue. 

What is the Best ExpressVPN Alternative? Download Systweak VPN!

systweak vpn

You may find a myriad of ExpressVPN alternatives on the web, right? Confused about which one to pick? We’ve got a useful suggestion for you. Download Systweak VPN (Windows) offering 100% online anonymity to surf the Internet. Systweak VPN can boost your online privacy by masking your IP address and keeps your browsing activities untraceable from intruders. This nifty VPN security tool offers you an excellent platform to access restricted websites, TV shows, movies from around the globe while bypassing geo-restrictions.

This wraps up our post on how to resolve the “Unable to connect to the VPN server” issue on the Express VPN service. We hope this article proves out to be helpful and guides you well in restoring your Express VPN connection with minimum time and effort. Good luck!

Frequently Asked Question

Q1. How do I restore my VPN connection?

Express VPN not connecting

You can use any of the above-mentioned workarounds to restore your Express VPN connection. Run all the preliminary checks thoroughly, verify your login credentials, update the VPN app to its latest version. But yes, most importantly you need to make sure that your Internet connection is working fine. 

Also read: Best Paid and Free VPNs for Netflix That Works

Q2. Does ExpressVPN work with mobile data?

A VPN connection only needs an Internet connection irrespective of whether you’re using WiFi or mobile data. As long as you have an active Internet, the VPN will work on any device. Although, if you’re using mobile data for connecting Express VPN, use the IKEv2 VPN protocol as it has the capability to quickly re-establish the connection each time the network drops. 

Q3. What to do if VPN is not connecting?

Express VPN not connecting? If the troubleshooting hacks didn’t bring any luck, then re-installing the entire VPN package from its official source can help you resolve common VPN connectivity issues. (Yes, you can thank us later). You can even try these ExpressVPN alternatives to serve your streaming needs. 

Wrap up

This wraps up our post on how to resolve the “Unable to connect to the VPN server” issue on the Express VPN service. We hope this article proves out to be helpful and guides you well in restoring your Express VPN connection with minimum time and effort. Good luck! 

For any queries or suggestions, please let us know in the comments section below. We would love to get back to you with a solution. We regularly post tips and tricks, along with answers to common issues related to technology.

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