Uplay Connection Lost In Windows PC? Here’s How To Fix It

Ubisoft’s gaming distribution service called Uplay allows the users to purchase, download and play new games. Uplay is a hub for gamers where famous games like Watchdogs: Legion, Assassin’s Creed Valhalla and Tom Clancy’s Division settle themselves. We understand that when the Uplay connection lost error flashes on the screen, it is such an annoying situation. You may find errors due to poor internet connection, conflict with the software, restrictive network configurations or issues with background files. Whatever be the reason why Uplay connection is lost in a Windows PC, this guide is meant to give you some solutions for the same problem.

How To Fix Uplay Connection Lost Error

Fix 1: Turn Off Windows Firewall

Fix 2: Disable Background Programs 

Fix 3: Change Proxy Settings

Fix 4: Flush DNS Files

Fix 5: Reset Host Files

Fix 1: Turn Off Windows Firewall

When Windows Firewall is not updated, some software conflicts may appear, and Uplay doesn’t work correctly as required. In this case, you want to turn off the firewall, follow these steps.

Step 1: Locate the Windows Firewall icon from the taskbar and click open it.

Step 2: Select Firewall and Network protection here.

Uplay Connection Lost In Windows PC

Step 3: Click open Public (non-discoverable network).

Step 4: As soon as the Windows Firewall option is seen, turn it off.

NOTE that your antivirus programs must be configured in such a way that it doesn’t prevent you from playing the games using Uplay. Moreover, it is also advised that you shut your VPN for the time being as it may interfere with your gaming session.

Fix 2: Disable Background Programs

If several applications are running in your background, then you are most likely to get hindered with Uplay connection lost error. For this, it is best to disable all the background running programs.

Step 1: Press Win + R to open the Run command. Here, enter msconfig and press OK.

Disable Background Programs 

Step 2: Go to the Selective Startup section and make sure that you uncheck the box of Load Startup Items. Click OK to save the changes.

system configuration

Fix 3: Change Proxy Settings

You might not have the slightest idea that when Ubisoft service is currently unavailable, it might be because of proxy settings or the Uplay program is not configured properly. For this, go through the following process.

Step 1: Open your Uplay app on the computer.

Step 2: Go to the hamburger or menu icon from the upper left corner of the screen.

Step 3: Go to Settings > Network and locate ‘Always start Uplay in offline mode’. Uncheck the option.

Change Proxy Settings

Step 4: Now click on the button ‘Change proxy settings’ and configure them accordingly.

Fix 4: Flush DNS Files

Flushing out the DNS files removes all the IP addresses of those web servers you have visited very recently. We are removing them so that any obsolete or corrupted files are also removed which are sometimes responsible for Uplay connection lost issue. Here’s what you can do to flush DNS cache:

Step 1: Click on the Windows Start menu and type Command Prompt.

Step 2: In this command window, type ipconfig/flushdns.

Flush DNS Files

Step 3: Hit Enter and your DNS files would be flushed out.

Fix 5: Reset Host Files

There might be some malicious entries and abrupt connection issues when Windows uses host files to map IP addresses. So this is how you can reset host files.

Step 1: Download the compressed Host files.

Step 2: Extract the files and copy them to the folder C:\Windows\System32\drivers\etc, and it replaces the original file.


We are sure that you have solved the Uplay connection lost issue by now. If you could have resolved, let us know in the comments section below and give us a thumbs up. Also, make sure you follow us on Facebook & YouTube for everyday tech-updates.

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