Everyone wants convenience, and the Apple payment system is a great way to make life easier. Whether you’re shopping online or at your local store, Apple Pay makes it easy to pay for goods and services with the tap of your iPhone. However, if you are among the users whose Apple pay is not working correctly or having problems using Apple Pay on your iPhone and iPad, this article can help you fix these issues.
In the digital ecosystem, Apple Pay is becoming more and more useful. Additionally, you can shop at the majority of big-box retailers with confidence as 65% of US shops accept Apple Pay. Now you can use your iPhone to make the payments instead of pulling out your wallet to pay with cash or even a stash of credit/debit cards.
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How To Fix Apple Pay Is Not Working Issue
Did you try to use Apple Pay on your iPhone and it didn’t work? Not to worry. You haven’t set it up properly, or there could be some other problem. Fortunately, there are some simple fixes that you can follow to get things working again.
There are various reasons why Apple Pay might not be working on your device. For example, maybe you aren’t able to add credit cards or debit cards because of a previously unresolved issue with them. Maybe you need to enable NFC under settings or your bank needs to enable Apple Pay for their app for it to work.
Regardless of the reason why it isn’t working, keep reading for 7 ways that may help resolve the issue and get Apple Pay to work again on your iPhone.
1. Check The Apple Pay Status
To fix the issue with Apple Pay not working, you should first check the server status of Apple Pay. Apple Pay is rarely unusable. However, when carrying out system-wide maintenance checks and repairs, Apple may momentarily suspend its Apple Pay services in particular locations. To determine whether the issue is on your end or Apple, go to the Apple System Status homepage and check to see if the “Apple Pay & Wallet” status light is green.
If you see a green sphere icon right next to Apple pay & wallet, Apple Pay’s servers are operating normally, and the problem that’s preventing Apple Pay from working is some other problem. In the sad event that it is not green, you are left with no choice but to wait while the servers are down.
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2. Verify Your Touch & Face ID
To successfully use Apple pay/contactless payments on your iPhone with Touch ID, you must ensure that both your Fingerprint and PIN are configured properly. Touch ID. Ensure that Face ID is configured correctly if you’re using it on an iPhone with Face ID.
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3. Set Up Apple Pay Again
If your Apple wallet doesn’t identify your card and you get an error message, turn off Apple Pay and then turn it back on. To do so follow the steps below:
- Open the “Settings” app on your iPhone.
- Then tap on your “Name” at the top.
- Now click on “Payments and Shipping” and then tap on “Apple Pay.”
- Choose “Remove Apple Pay.”
- Now log out from your Apple ID account and restart your phone.
- Then log into your account and set up Apple Pay from scratch.
4. Manually Select Your Debit or Credit Card
The default credit or debit card in your Apple wallet is carefully chosen as soon as your iPhone detects Apple Pay and you bring it near the POS terminal. If it fails to work, try manually choosing a credit/debit card before attempting to use the terminal again. To do so follow these steps:
- Open the “Wallet” app on your iPhone.
- To make a purchase choose the card you want to utilize for it.
- Bring your iPhone close to the POS terminal.
- Use Face ID or Touch ID to verify your identity when prompted.
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5. Remove and Re-add Your Card
After selecting the card manually still facing the Apple pay is not working issue? Try removing and re-adding the cards on your wallet app. There can be a debit/credit card that repeatedly causes you problems when you are using it with Apple Pay. Erase the card info and add it again to resolve the problem. Follow the steps below:
- Open the “Settings” app on your iPhone and click on “Wallet & Apple Pay.”
- Under the “Payments Cards” section, tap on “Remove This Card” after choosing the card you want to remove.
- Now restart your iPhone.
- Go to “Wallet & Apple Pay” via the settings of your iPhone.
- Under the “Payments Cards” section, tap on “Add Card.”
- After setting up your card with the help of on-screen prompts try using Apple Pay once more.
6. Try Another Terminal
We assume you’ve previously checked to see if the store accepts Apple Pay before attempting to use it. Regardless of whether it does, there are some terminals where you might have issues. Ask the merchant for an alternative reader when you have attempted the techniques mentioned above and can still not pay with Apple Pay. Try paying at different payment terminals if the store has a number of them. And keep in mind the terminal that functions for you. When you return to the business, payment will be simple.
7. Restart Your Device
If any of the aforementioned alternatives work for you or if you’re purchasing anything online rather than in a store. Simply restarting your phone is the easiest option. People frequently believe that such a straightforward cure will never be successful. When you restart your phone, several statistics and data fragments are reset. A restart should take care of any issues that could have been hindering Apple Pay. You should always restart your iPhone once a week.
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To Wrap This Up
So, these are some basic fixes you can try if Apple Pay is not working on your iPhone. If none of these aforementioned fixes work for you, please get in touch with Apple Support. Also, you might have a hardware issue, such as a malfunctioning NFC chip that is used to connect to the POS terminal. In such cases, take your iPhone to a retail Apple store or a certified Apple service provider. Follow us on social media – Facebook, Instagram and YouTube.