How to Cancel NordVPN Subscription for a Full Refund

NordVPN is one of the most reliable and popular VPN services available online. Released back in 2012, NordVPN has only excelled over time, be it security, speed, and performance. NordVPN makes your Internet browning experience much more secure and anonymous by hiding your digital footprints. Millions of users around the globe undeniably prefer using NordVPN services without a doubt. And you know what’s best? It comes with a 30-day money-back guarantee plan so that you can opt our get a NordVPN subscription refund at any point in time.

Cancel NordVPN Subscription
Image source: Mobile Geeks

Wondering how to cancel NordVPN subscription? How to get a subscription refund after completing the 30-day money-back guarantee plan? Here’s a step by step guide that will help you with the entire refund procedure for opting out of NordVPN subscription services.

Also read NordVPN Not Connecting: 10 Ways Fix it Now.

Let’s get started.

NordVPN Pricing Plans

Before we proceed, let’s take a closer look at existing NordVPN subscription plans in case you want to change your mind about quitting its services:

  • 2-year plan: Standard plan starts at $3.09/per month + 3 months free
  • 1-year plan: Standard plan starts at $4.99/per month
  • 1-month plan: Standard plan starts at $11.95/monthly

How to Cancel NordVPN Subscription

Here’s a detailed insight on how to cancel a NordVPN subscription to receive a full refund.

First, log in to your NordVPN account by entering your user ID and password credentials.

How to Cancel NordVPN Subscription
Head on to the Accounts page.

Under the “My Services” space, you will see a “Change Plan” button. Tap the three-dots icon placed right next to it and select “Cancel automatic payments.”

How to Cancel NordVPN Subscription
NordVPN will now pop-up a confirmation alert on the screen to cancel the automatic payments. Tap on the “Confirm Cancellation” button.

NordVPN will now pop-up

You will see a confirmation status notification on the screen. (Refer snapshot)

see a confirmation status notification

Tap on “Close.”

We would also like to inform you that after following the above-mentioned steps, you will still be able to use NordVPN services. It will only abort the automatic payments option not to get charged in the next billing cycle.

Tap on “Close
Once the automatic payments option is canceled from your account settings, the next step to cancel NordVPN subscription and initiate the refund process goes something like this. To do so, there are two basic options. First, you can either get in touch with a customer support executive to discuss the refund process. Second, you can fill in an email request form to address your refund query.

Let’s discuss each of these methods in detail.

How to Get a NordVN subscription Refund

NordVPN offers you two different ways to cancel NordVPN subscription to initiate a refund.

Via LIVE Chat

Opting for the live chat option is much more responsive and reliable compared to emails.

Head on to NordVPN official website, log in to your account. Tap the chat box icon to initiate a conversation with the customer support executive.

Tap on “Close
Enter your name, choose a topic related to your query from the drop-down menu, and then lastly, type in the message. After filling in all this information accurately, tap the “Start Chatting” button.

Enter your name
Image source: Comparitech

In just a few minutes, a customer support executive will get in touch with you to address your refund query. They might also ask you the reason why you decided to opt-out or cancel the NordVPN subscription. You can have a detailed conversation with the tech representative and learn how to get a NordVPN subscription refund.

Once the conversation ends, you just need to sit back and relax (with lots of patience). After the refund request is issued successfully, you should wait for around 8-10 days until the payment is credited to your bank account. In case it takes longer than that, you can get in touch with your bank or customer support so that they can assist you further.

Email Request Form

Another way that you can opt to cancel NordVPN subscription is by filling in an email request form.

Visit NordVPN’s official webpage, tap the email icon to raise a query via ticket.

To raise a refund request, fill-up all the information that includes subject, department, your email ID, description of your query, and then hit the “Send” button.

Email Request Form
After filling the email request form, you will instantly receive a confirmation email message delivered to your primary email account so that you can be sure that your refund request was registered.

Download Systweak VPN for Windows

Looking for NordVPN alternative? Download Systweak VPN for Windows that can offer you top-notch digital security while surfing the web. Systweak VPN follows a strict zero-log policy to maintain online anonymity and to protect your sensitive data from being exposed to intruders. Here are a few key highlights of the Systweak VPN tool:

  • 100% online anonymity
  • Access restricted entertainment content while bypassing geo-restrictions.
  • 256-bit military-grade encryption.
  • IP address masking.
  • Kill switch feature included to protect your private data from being exposed when the network connection drops due to any reason.
  • Public WiFi security.
  • Anonymous web browsing.
  • Bypass ISP throttling.
  • 30-day money-back guarantee.

Also read: How to Watch Netflix with NordVPN In or Outside the US.

How To Uninstall NordVPN?

We have covered in-depth posts on how you can uninstall apps on Windows, macOS, Android and iOS. You can click on individual hyperlinks and view how you can uninstall NordVPN on your device.

This wraps up our step by step guide on how to cancel NordVPN subscription and initiate a full refund after opting out of its services. We hope this post proves out to be helpful and guides you skillfully through the refund procedure. If you liked what you read, do give it a thumbs up and for more such content, keep reading WeTheGeek. You can also connect with us on Facebook, Instagram, and YouTube.

Good luck!


  • comment_avtar
    This information is quite helpful. Will surely try whenever i had to cancel , my NordVPN plan.

    3 years ago
  • comment_avtar
    Mansi Vijay
    Thanks for this step by step tutorial. Really need it!

    3 years ago
  • comment_avtar
    I cancelled my service several months ago because it was too slow. Anyway, the auto-renew was applied and NORD VPN would not refund my money. If you are considering NORD VPN, know there is no way to speak to someone aside from chat. The representative would not come to understand there was a problem out of the norm and that there had been a mistake. If you are considering NORD,VPN – move along. Its not as fast as advertised nor do they have Customer Service to solve problems.

    3 years ago

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