Security & Privacy

Decoding Antivirus False Results: Unraveling Issues and Actionable Steps

The importance of Antivirus in today’s day and age can’t be stressed enough. They help you identify and remove all kinds of malicious threats that can cause grave damage both to your crucial data as well as the device where you have stored the data. Here’s how Antivirus helps in protecting your PC.

But, do you know that Antivirus are not 100% perfect? Do you know there are times when they might show the wrong results?

By the way of this post, we don’t intend to scare you but make you aware that there are instances when you shouldn’t blindly rely on what your Antivirus says.

Consider This Example

You installed an image editing software from a very trusted publisher. But, the moment you ran the installer, your firewall or Antivirus popped up a notification saying that your graphic editing software is in fact malware. Would you trust your Antivirus and delete the software even after knowing that the tool is very important for completing your tasks, or would you rather investigate this further and find out if the software is legit?

What Are False Results?

False results that are sometimes returned by Antivirus software can fall into two categories – False positives and false negatives. Let’s understand these two scenarios:

False positives are when an Antivirus flags off a legitimate application or file as a malicious threat. And, False negative is when an Antivirus fails to identify a threat and doesn’t flag it off. We’ll talk about each of them a little later. But, first let’s emphasis on the looming question

Why Does Antivirus Software Return False Results

Let’s try and understand the scenarios in which an Antivirus may return false results –

For example – Some password managers generate executable files and even write registry entries which is quite similar to rootkits and crypto jackers.

What To Do To Avoid Antivirus Results

1. Stick To The Basics

First things first, it is important that you adhere to some basic rules such as never clicking on suspicious links, always downloading applications from trusted websites, keeping applications and operating systems updated, never exposing passwords (Wi-Fi, PC, etc), and using strong passwords for account logins. This is not an all-inclusive list but these are the kinds of things that can prevent the entry of malware from creeping into your device.

2. Download Only A Trusted Antivirus

As we mentioned before, an Antivirus of repute goes a long way. Again, if you want insight on how to choose the right antivirus software for your device, check out this post.

To give an example – Systweak Antivirus is one of the best Antivirus software for Windows. Here are some of its notable features –

You can check out this post and see the various features of Systweak Antivirus in action.

Here is a list of some of the best Antivirus tools for Windows.

3. Quarantine File

This feature lets you put a suspected file in an isolated folder in a location that is away from your computer. Don’t worry, while in this location, even if the file is malicious, the infection won’t spread to other files.

While the file or application in question is quarantined, you can do the following things and ascertain if the file or application is malware or not –

4. Regularly Fetch Updates

Lastly, while most Antivirus updates themselves every now and then, in case need be, check for updates. That’s because with every update developers make sure that functionality of the Antivirus improves. Moreover, more definitions and the ability to understand variations is improved.

Verify Before Trusting Your Antivirus

We’d again like to reinstate that one must always have an Antivirus on PC. This way you can steer clear of malicious threats. That being said, in case you come across a scenario where you feel that the file or application flagged off as malware is legit or malware wasn’t identified despite signs like these, take the steps mentioned above. Just like a second opinion, you can always turn to an alternative Antivirus tool and be sure that you are heading in the right direction.

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