One of the UK’s most reputed outsourcing service providers, Capita, has revealed the cyber attack that was carried out last Friday. It stated that employees were not able to access Microsoft Office 365 Applications.
Who Is Capita?
Capita is a London-based service provider with over 50,000 specialists offering many different services for its clients that constitute other sectors like Education, Healthcare, IT, Finance, and Government. Some of the most famous clients of Capita are the National Health Service, the Department of Work & Pensions, and the Military. Apart from government clients, Capita has private clients like Bank of Scotland, Vodafone and O2.
When Did This Cyber Attack Occur?
The cyberattack on Capita occurred on March 31st, 2023 and was originally announced as an IT issue that impacted the services provided by Capita. No other details were provided by the company. However, later it changed its statement and officially announced the cyberattack that wreaked havoc and caused the outage.
The company’s representatives have claimed that once the breach was discovered, the threat was successfully contained and isolated.
|Quote From The Company.
“Our IT security monitoring capabilities swiftly alerted us to the incident, and we quickly invoked our established and practiced technical crisis management protocols. The issue was limited to parts of the Capita network, and there is no evidence of customer, supplier, or colleague data having been compromised” – Capita
What Were The Effects Of This CyberAttack?
As per the official press release by Capita, the impact of the cyberattack was faced by only a few clients, while most of the clients did not feel a thing. However, there are no specific details of the Capita Clients that faced the adverse effects.
Even though Capita did not release the list of impacted clients, it does not require a genius to identify the clients of Capita and the list of companies that had service issues on Friday. With a simple comparison, we come across names like South Oxfordshire council, Dagenham, Barking, and Barnet, who had also informed their customers about the unavailability of their email and phone servers.
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Currently, Capita is trying to restore its services, including access to Microsoft Office 365 Apps and lay out new security measures to prevent these types of attacks in the near future.
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